Survey on Operator Training Practices; Order Requiring Response to Survey on Operator Training Practices by Control Area Operators and Transmission Providers, 343-354 [05-18]
Download as PDF
<![CDATA[
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
review in the Commission’s Public
Reference Room in Washington, DC.
There is an ‘‘eSubscription’’ link on the
Web site that enables subscribers to
receive e-mail notification when a
document is added to a subscribed
docket(s). For assistance with any FERC
Online service, please e-mail
FERCOnlineSupport@ferc.gov, or call
(866) 208–3676 (toll free). For TTY, call
(202) 502–8659.
Intervention and Protest Date: 5 p.m.
Eastern Time January 4, 2005.
Magalie R. Salas,
Secretary.
[FR Doc. E4–3920 Filed 1–3–05; 8:45 am]
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. RP05–134–000]
Young Gas Storage Company, Ltd.;
Notice of Proposed Changes in FERC
Gas Tariff
December 27, 2004.
Take notice that on December 21,
2004, Young Gas Storage Company, Ltd.
(Young) tendered for filing as part of its
FERC Gas Tariff, Original Volume No. 1,
the following tariff sheets, to become
effective January 21, 2005:
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
[Docket No. EL05–49–000]
Young states that the tariff sheets are
filed to remove the tariff provisions
applicable to the temporary waiver of
the maximum rate ceiling for capacity
release transactions that expired on
September 30, 2002.
Any person desiring to intervene or to
protest this filing must file in
accordance with Rules 211 and 214 of
the Commission’s Rules of Practice and
Procedure (18 CFR 385.211 and
385.214). Protests will be considered by
the Commission in determining the
appropriate action to be taken, but will
not serve to make protestants parties to
the proceeding. Any person wishing to
become a party must file a notice of
intervention or motion to intervene, as
appropriate. Such notices, motions, or
protests must be filed in accordance
with the provisions of Section 154.210
of the Commission’s regulations (18 CFR
154.210). Anyone filing an intervention
or protest must serve a copy of that
document on the Applicant. Anyone
filing an intervention or protest on or
18:02 Jan 03, 2005
Magalie R. Salas,
Secretary.
[FR Doc. E4–3915 Filed 1–3–05; 8:45 am]
Federal Energy Regulatory
Commission
Sixth Revised Sheet No. 53
Eighth Revised Sheet No. 55
Seventh Revised Sheet No. 61
Fifth Revised Sheet No. 63A
Sixth Revised Sheet No. 66
Fourth Revised Sheet No. 68
VerDate jul<14>2003
before the intervention or protest date
need not serve motions to intervene or
protests on persons other than the
Applicant.
The Commission encourages
electronic submission of protests and
interventions in lieu of paper using the
‘‘eFiling’’ link at https://www.ferc.gov.
Persons unable to file electronically
should submit an original and 14 copies
of the protest or intervention to the
Federal Energy Regulatory Commission,
888 First Street, NE., Washington, DC
20426.
This filing is accessible on-line at
https://www.ferc.gov, using the
‘‘eLibrary’’ link and is available for
review in the Commission’s Public
Reference Room in Washington, DC.
There is an ‘‘eSubscription’’ link on the
Web site that enables subscribers to
receive e-mail notification when a
document is added to a subscribed
docket(s). For assistance with any FERC
Online service, please e-mail
FERCOnlineSupport@ferc.gov, or call
(866) 208–3676 (toll free). For TTY, call
(202) 502–8659.
Jkt 205001
Exelon Corporation, Complainant v.
PPL Electric Utilities Corporation, PJM
Interconnection, L.L.C., Respondents;
Notice of Complaint
December 27, 2004.
Take notice that on December 23,
2004, Exelon Corporation filed a
Complaint against PJM Interconnection,
L.L.C. (PJM), and PPL Electric Utilities
Corporation (PPL) pursuant to Rule 206
of the Commission’s Rules of Practice
and Procedure, 18 CFR 385.206 (2004)
seeking compensation for improperly
calculated and billed Transmission
Congestion Charges to PECO in
violation of the PJM Open Access
Transmission Tariff and Operating
Agreement.
Exelon states that copies of the
complaint were served on the contacts
for PJM and PPL as listed on the
Commission’s list of corporate officials.
Any person desiring to intervene or to
protest this filing must file in
accordance with Rules 211 and 214 of
the Commission’s Rules of Practice and
Procedure (18 CFR 385.211 and
PO 00000
Frm 00018
Fmt 4703
Sfmt 4703
343
385.214). Protests will be considered by
the Commission in determining the
appropriate action to be taken, but will
not serve to make protestants parties to
the proceeding. Any person wishing to
become a party must file a notice of
intervention or motion to intervene, as
appropriate. The Respondent’s answer
and all interventions, or protests must
be filed on or before the comment date.
The Respondent’s answer, motions to
intervene, and protests must be served
on the Complainants.
The Commission encourages
electronic submission of protests and
interventions in lieu of paper using the
‘‘eFiling’’ link at https://www.ferc.gov.
Persons unable to file electronically
should submit an original and 14 copies
of the protest or intervention to the
Federal Energy Regulatory Commission,
888 First Street, NE., Washington, DC
20426.
This filing is accessible on-line at
https://www.ferc.gov, using the
‘‘eLibrary’’ link and is available for
review in the Commission’s Public
Reference Room in Washington, DC.
There is an ‘‘eSubscription’’ link on the
Web site that enables subscribers to
receive email notification when a
document is added to a subscribed
docket(s). For assistance with any FERC
Online service, please email
FERCOnlineSupport@ferc.gov, or call
(866) 208–3676 (toll free). For TTY, call
(202) 502–8659.
Comment Date: January 12, 2005.
Linda Mitry,
Deputy Secretary.
[FR Doc. E4–3922 Filed 1–3–05; 8:45 am]
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. EL05–24–000]
Survey on Operator Training Practices;
Order Requiring Response to Survey
on Operator Training Practices by
Control Area Operators and
Transmission Providers
December 27, 2004.
Before Commissioners: Pat Wood, III,
Chairman; Nora Mead Brownell, Joseph
T. Kelliher, and Suedeen G. Kelly.
1. In this order, pursuant to section
311 of the Federal Power Act (FPA),1
1 16 U.S.C. 825j (2000). Section 311 of the FPA
authorizes the Commission to conduct
investigations in order to secure information
necessary or appropriate as a basis for
recommending legislation. Section 311 makes clear
E:\FR\FM\04JAN1.SGM
Continued
04JAN1
344
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
the Commission directs specified
control area operators and transmission
providers,2 whether or not they are
otherwise subject to the Commission’s
jurisdiction as a public utility, to
complete a survey on their operator
training practices.3 This order
implements the findings and
recommendations set forth in the U.S.Canada Power System Outage Task
Force’s (Task Force) Final Report on the
August 14, 2003 Blackout in the United
States and Canada (Blackout Report) 4
and benefits customers because better
understanding of operator training
practices will help to support
improvements to overall grid reliability.
2. The Task Force found operator
performance was one of the root causes
of the August 14, 2003 blackout.
According to the Blackout Report,
deficiencies in operator performance
that contributed to the blackout
included lack of situational awareness,
failure of personnel to declare an
emergency, and failure to take
appropriate action to ensure that the
bulk electric system remained in a
secure and reliable state. Participation
in the operator training survey is
required by this order because it will
provide the Commission with valuable
information regarding operator training
problems that could prevent line
outages or improve grid reliability so
that we can report to Congress on
actions that could be taken to reduce the
potential of operator-caused problems.
3.The Commission strongly supports
legislative reform to provide a clear
federal framework for developing and
enforcing mandatory reliability rules.
The information collected from the
reporting requirement herein will be
reflected in a Commission report to
Congress on legislation concerning the
reliability of the nation’s interstate bulk
electric systems, consistent with section
311 of the FPA.
that the Commission’s authority in conducting such
investigations extends to entities otherwise not
subject to the Commission’s jurisdiction ‘‘including
the generation, transmission, distribution and sale
of electric energy by any agency, authority or
instrumentality of the United States, or of any State
or municipality* * *.’’ ‘‘The Commission shall
report to Congress the results of investigations made
under authority of this section.’’ 16 U.S.C. 825j.
2 A list of survey respondents appears in
Appendix A to this order. The Commission has
hired a contractor to conduct this survey. The
contractor will contact all survey respondents with
instructions on how to complete the survey.
3 A copy of this survey is found in Appendix B
to this order and at https://www.ferc.gov/industries/
electric/indus-act/reliability/2004-sys-opsurvey.pdf.
4 The Blackout Report, which was made public on
April 5, 2004, is available on the Commission’s Web
site at https://www.ferc.gov/cust-protect/moi/
blackout.asp.
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
Background
4. On August 14, 2003, an electric
power blackout occurred over large
portions of the Northeast and Midwest
United States and Ontario, Canada. The
blackout lasted up to two days in some
areas of the United States and longer in
some areas of Canada. It affected an area
with over 50 million people and 61,800
megawatts of electric load. In the wake
of the blackout, the Task Force was
created to study the causes of the
blackout and possible solutions to avoid
such future blackouts. On April 5, 2004,
the Task Force made publicly available
the Blackout Report, which described
the blackout investigation findings and
identified the causes of the blackout and
made recommendations to minimize the
future occurrences of large-scale
blackouts.
5. The Task Force identified
FirstEnergy Corporation’s (FirstEnergy)
inadequate situational awareness, that
is, its failure to recognize or understand
the deteriorating condition of its system,
as one of the four primary causes of the
August 14, 2003 blackout.5 It explained
that FirstEnergy’s operations personnel
were not adequately trained to maintain
reliable operation under emergency
conditions.6 In addition, the Task Force
stated that significant training above the
standards set by NERC is needed to
perform system operation and
management functions.7
6. The Blackout Report also compared
the August 2003 blackout with seven
previous major outages and concluded
that inadequate training of operating
personnel was a common factor among
major outages.8 The Task Force
concluded that ‘‘operating procedures
were necessary but not sufficient to deal
with severe power system disturbances
in several of the events [leading to the
blackouts].’’ 9 It also noted that
investigation reports from previous
major outages recommended enhanced
procedures and training for operating
personnel.10
7. Responding to the blackout and the
blackout investigation, on February 10,
2004, the NERC Board of Trustees
approved recommendations to take
5 Blackout Report at 19. The other primary causes
identified by the Task Force were inadequate
system understanding by FirstEnergy and the East
Central Area Reliability Coordination Agreement
(ECAR), a North American Electric Reliability
Council (NERC) Regional Reliability Council,
failure to adequately manage tree growth in
transmission rights-of-way, and failure of the
interconnected grid’s reliability organizations to
provide effective diagnostic support. Id. at 17–20.
6 Id. at 19.
7 Id. at 20.
8 Id. at 107.
9 Id. at 110.
10 Id.
PO 00000
Frm 00019
Fmt 4703
Sfmt 4703
steps to improve the reliability of the
bulk electric system, including a
recommendation to improve operator
and reliability coordinator training.11
This recommendation directed that all
reliability coordinators, control areas,
and transmission operators provide at
least five days per year of training and
drills in system emergencies using
realistic simulations. This training was
to be completed by June 30, 2004. On
October 3, 2004, NERC issued an update
on status of emergency training across
the NERC regions.12 NERC’s assessment
indicated that all operating entities in
three regions met the requirements of
the recommendation; all reliability
coordinators, in all regions, met the
required training; 70 percent of all
control areas met the requirement; and
89 percent of all individual operators
had completed the training
requirements, based upon available data
provided by seven of the ten regional
reliability councils.
8. The Final Blackout Report’s
Recommendation No. 19 supported
NERC’s near-term training requirements.
In addition, the Task Force made several
recommendations to improve both nearterm and long-term training
requirements. An essential element to
this recommendation includes
commissioning an advisory report by an
independent panel to address a wide
range of issues concerning reliability
training programs and certification
requirements. The Task Force
concluded that the report should be
delivered by March 31, 2005 and that
the Commission and Canadian
authorities, in consultation with NERC
and others, ‘‘should evaluate the report
and consider its findings in setting
minimum training and certification
requirements for control areas and
reliability.’’ 13
Discussion
9. The Blackout Report indicates that
inadequate power system operator
training was a major cause of the August
14, 2003 blackout. Further, the Task
Force’s analysis of seven other major
outages identified operator training as a
contributing factor to such outages. It is
clear from these reports that a higher
standard of training for those that
operate the transmission grid is needed
to minimize the risk of regional power
outages and ensure the uninterrupted
flow of electricity in the nation’s
11 See Recommendation 6. The text of the
February 10, 2004 document is available on NERC’s
Web site, https://www.nerc.com.
12 See Status Report on Recommendation 6a at
ftp://www.nerc.com/pub/sys/all_updl/docs/
blackout/Recommendation_6a.pdf
13 Blackout Report at 157.
E:\FR\FM\04JAN1.SGM
04JAN1
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
interconnected bulk electric systems. As
noted above, NERC requested that all
reliability coordinators, control areas,
and transmission operators provide at
least five days of training and drills in
system emergencies using realistic
simulations to be completed by June 30,
2004. Although this is a useful step to
promote near-term reliability, the Task
Force recommended that, in order to
improve long-term training and
certification requirements, an advisory
report by an independent panel should
address a wide range of issues
concerning reliability training programs
and certification requirements.
10. The Commission has hired a
consultant to examine operator training
practices. The consultant has prepared
the attached survey, which will be
submitted to power system operators, as
a part of the Commission’s effort to
determine the breadth of training
practices across the industry, identify
best practices, and evaluate minimum
requirements for an effective operator
training program. The Commission will
analyze the data and provide a timely
report to Congress on the need for
legislation to ensure the reliability of the
U.S. bulk power system. Accordingly,
pursuant to section 311 of the FPA, the
Commission is requiring that specified
control areas and transmission
providers, as specified in Appendix A,
(whether or not they are otherwise
subject to the Commission’s jurisdiction
as public utilities) submit the
information requested in the survey
contained in Appendix B to this order.14
11. Respondents must submit the
report by January 31, 2005 to the
Commission.
Document Availability
12. In addition to publishing the full
text of this document in the Federal
Register, the Commission provides all
interested persons an opportunity to
view and/or print the contents of this
document via the Internet through the
Commission’s Home Page (https://
www.ferc.gov ) and in the Commission’s
Public Reference Room during normal
business hours (8:30 a.m. to 5 p.m.
Eastern time) at 888 First Street, NE.,
Room 2A, Washington DC 20426.
13. From the Commission’s Home
Page on the Internet, this information is
available using the eLibrary link. The
full text of this document is available on
eLibrary in PDF and Microsoft Word
format for viewing, printing, and/or
downloading. To access this document
in eLibrary, type the docket number
14 OMB Control Number 1902–0209; expiration
date June 30, 2005.
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
excluding the last three digits of this
document in the docket number field.
14. User assistance is available for
eLibrary and the Commission’s Web site
during normal business hours at
FERCOnlineSupport@ferc.gov or by
calling (866) 208–3676 or for TTY,
contact (202) 502–8659.
The Commission orders:
(A) The specified control area
operators and transmission providers,
whether or not they are otherwise
subject to the Commission’s jurisdiction
as public utilities, are directed to submit
to the Commission, by January 31, 2005,
a completed survey of their operator
training practices, as discussed in the
body of this order.
(B) The Secretary shall promptly
publish a copy of this order in the
Federal Register.
By the Commission.
Linda Mitry,
Deputy Secretary.
Appendix A—Control Areas and
Transmission Providers
Alabama Electric Cooperative Corp.
Alabama Power Company
Allegheny Electric Cooperative, Inc.
Allegheny Power
American Electric Power Service Corp.
American Municipal Electric Power-Ohio,
Inc.
American Transmission Company, LLC
Aquila Inc.
Arizona Electric Power Cooperative Corp.
Arizona Power Authority
Arkansas Electric Cooperative Corp.
Associated Electric Cooperative, Inc.
Austin Energy Company
Baltimore Gas and Electric Company
Big Rivers Electric Corp.
Bonneville Power Administration
Brazos Electric Power Cooperative
Brownesville Public Utilities Board
Buckeye Power Inc.
California Independent System Operator
Corp.
Calpine Corporation
CenterPoint Energy, Inc.
Central Iowa Power Coop
Cincinnati Gas & Electric Company
Cinergy Corp.
City of Tallahassee, Florida
City Utilities of Springfield, Illinois
Clay Electric Cooperative
Cleco Power LLC
Cleveland Electric Illuminating Company
(First Energy)
Commonwealth Edison Company
Conectiv Energy Supply Inc.
ConEdison Energy, Inc.
Connecticut Light and Power Company
Corn Belt Power Coop
Dairyland Power
Detroit Edison Company
Dominion Generation
Dominion Virginia Power
DTE Energy Trading, Inc.
Duke Energy
Duquesne Light Company
East Kentucky Power Cooperative Inc.
PO 00000
Frm 00020
Fmt 4703
Sfmt 4703
345
East Texas Electric Cooperative Inc.
El Paso Electric Company
Electric Energy, Inc.
Electric Reliability Council of Texas, Inc.
Entergy Services Inc.
Excel Energy
Exelon Corp.
First Energy Corp.
Florida Municipal Power Agency
Florida Power & Light Company
Fort Pierce Utilities Authority
Gainesville Regional Utilities
Garland Power & Light
Georgia Power Company
Georgia Transmission Company
Grand River Dam Authority
GridAmerica LLC
Gulf Power Company
Hoosier Energy Rural Electric Coop Inc.
Idaho Power Company
Imperial Irrigation District
Indiana Municipal Power Agency
Indianapolis Power & Light Company
Indiantown Cogeneration, LP
International Transmission Company
ISO New England, Inc.
Jacksonville Electric Authority
Kansas City Power & Light Company
Keys Energy Services
Kissimmee Utility Authority
KPL-Westar Energy
L.A. Dept Water & Power
Lansing Board of Water and Light
LGE Energy
Long Island Lighting Company
Louisiana Energy & Power Authority
Lower Colorado River Authority
Michigan Electric Transmission Company
LLC
Mid-America Interconnected Network, Inc.
Mid-American Energy Company
Midwest Independent System Transmission
Operator Corp
MIECO Inc.
Minnesota Power
Mirant Americas Development, Inc.
Mississippi Power Company
Missouri River Energy Service
Modesto Irrigation District
Municipal Electric Authority of Georgia
National Grid
Nebraska Public Power District
New England Electric Transmission
Company
New York Independent System Operator, Inc.
New York Power Authority
New York State Electric & Gas Corp.
North Carolina Eastern Municipal Power
Agency
North Carolina Electric Membership Corp.
Northeast Texas Electric Cooperative
Northeast Utilities Service Company
Northern California Power Agency
Northern Indiana Public Service Company
Northwest Power Pool
Ocala Electric Utility
Oglethorpe Power Corp.
Ohio Edison Company (First Energy)
Ohio Power Company (AEP)
Ohio Valley Electric Corp
Oklahoma Gas & Electric
Oklahoma Municipal Power Authority
Orange & Rockland
Orlando Utility Commission
Otter Tail Power Company
Pacific Corp
E:\FR\FM\04JAN1.SGM
04JAN1
346
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
Pacific Gas & Electric Company
PECO Energy Company
PJM Interconnection, Inc.
PPL Utilities
Progress Energy
PSEG
Public Service Company of Colorado (New
Century Energies)
Public Service Company of New Mexico
Puget Sound Energy, Inc.
Reedy Creek Energy Services
Reliant Energy Services, Inc.
Rochester Public Utilities
Sacramento Municipal Utility District
Salt River Project
San Diego Gas & Electric Company
Savannah Electric & Power Company
Seminole Electric Cooperative
Sierra Pacific Resources Transmission
Silicon Valley Power—City of Santa Clara
So. Mississippi Electric Power Assoc.
South Carolina Electric & Gas
South Carolina Public Service Authority
Southeastern Power Administration
Southern California Edison
Southern Company Services, Inc.
Southern Minnesota Municipal Power
Agency
Southwest Power Pool, Inc.
Sunflower Electric Power Corp.
Tampa Electric Company
Tennessee Valley Authority
Tucson Electric Power Company
TXU Electric Delivery
Vermont Electric Power Company
Virginia Electric & Power Company
Wabash Valley Power Association Inc.
WE Energies
Westar Energy
Western Area Power Administration
Western Farmers Electric Cooperative
Wisconsin Public Service Corp.
Yadkin, Inc.
Attachment B
This FERC Operator Training Study survey
is based upon the template used in DOE
STANDARD DOE–STD–1070–94 (June 1994),
titled Guidelines for Evaluation of Nuclear
Facility Training Programs.
Part A—Management and Administration
1. Which of the following best describes the
type of organization in which you work?
A. NERC Regional Council
B. Regional Transmission Operator (RTO)
C. Independent System Operator (ISO)
D. Integrated Utility
E. Control Area
F. Transmission Company
G. Energy Marketing Company
H. NERC Reliability Coordinator
I. Municipal/Cooperative Company
2. Which of the following best describes your
job position within the organization in
which you work?
A. Transmission Operator
B. Generation Operator
C. Interchange Operator
D. Marketing Operations Authority
E. System Reliability Authority
F. Balancing Authority
3. Which of the following best describes your
company’s policy regarding training?
A. Training is not available
B. A training program exists and
completion of the program is required
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
C. Training program exists but completion
of the program is not required but is
encouraged
4. How many staff are dedicated to providing
training at your location?
A. 0
B. 1
C. 2 or more
D. I do not know
5. Do you have a training department?
A. Yes
B. No
C. I do not know
6. Do you have dedicated training program
developers?
A. Yes
B. No
C. I do not know
7. Do you have dedicated training program
instructors?
A. Yes
B. No
C. I do not know
8. Does your training program have written
program goals?
A. Yes
B. No
C. I do not know
9. Does your training program have written
objectives?
A. Yes
B. No
C. I do not know
10. Is operational philosophy documented
and used at your site?
A. Yes
B. No
C. I do not know
11. If you are responsible for conducting
training, do you perform a routine audit
of the training program against the
current tasks required to be performed,
the administrative requirements
concerning system operation, current
regulatory requirements affecting the
program, and the adequacy of the
resources necessary to run the training
program successfully?
A. Yes
B. No
C. I do not know
D. N/A
12. If you are responsible for conducting
training, do you deliver a report to
management on the findings of your
training program audit?
A. Yes
B. No
C. I do not know
D. N/A
13. If you are responsible for conducting
training, does management respond
positively to the findings of your training
program audit?
A. Yes
B. No
C. I do not know
D. N/A
14. If you are responsible for conducting
training, are you required by your
training program to keep records of
student performance at the objective
level (task, knowledge, and performance
level)?
PO 00000
Frm 00021
Fmt 4703
Sfmt 4703
A. Yes
B. No
C. I do not know
D. N/A
15. If you are responsible for conducting
training, are you required to report on
student progress to management at
regular or predefined intervals using
data?
A. Yes
B. No
C. I do not know
D. N/A
16. If you are responsible for conducting
training, do you have a process in place
that provides quality management of
your training program?
A. Yes
B. No
C. I do not know
D. N/A
17. If you are responsible for conducting
training, does your training program
have defined customers (classifications
of System Operators or maintenance
personnel) to be served by the program?
A. Yes
B. No
C. I do not know
D. N/A
18. Does your training program have a
published schedule of training program
events?
A. Yes
B. No
C. I do not know
19. Does your training program have a person
who is responsible for overseeing the
program?
A. Yes
B. No
C. I do not know
20. Does your training program have a budget
process that exists to fund training?
A. Yes
B. No
C. I do not know
21. Does your training program have a means
to keep records for individuals
participating in the program?
A. Yes
B. No
C. I do not know
22. Does your training program have a means
to evaluate the effectiveness of the
training program?
A. Yes
B. No
C. I do not know
23. Does your training program have an
annual budget sufficient to meet the
needs of the training program?
A. Yes
B. No
C. I do not know
24. Does your facility have a site specific
validated Job and Task Analysis that was
the basis for the design of your training
program?
A. Yes
B. No
C. I do not know
25. Does this validated Job and Task Analysis
have a specific Difficulty, Importance,
E:\FR\FM\04JAN1.SGM
04JAN1
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
and Frequency score associated with it
that is used to determine its criticality
within the training program?
A. Yes
B. No
C. I do not know
26. Does your training program have
sufficient training aid capability (i.e.
overhead projectors, PowerPoint
projectors, computer terminals, white
boards, mock-ups, etc.) to adequately
present the current training material?
A. Yes
B. No
C. I do not know
Part B—Training Staff Qualification
27. Does your training program have full time
dedicated instructors with no other
concurrent duties for administration of
the training program at your location?
A. Yes
B. No
C. I do not know
28. How many full time dedicated instructors
are assigned to the training program at
your location?
A. 0
B. 1
C. 2 or more
D. I do not know
29. Does your training program have an
Instructor Qualification program at your
location?
A. Qualification is required and completed
at our location
B. Qualification is required but not
followed through at our location
C. Qualification is not required, but will be
in the future at our location
D. Qualification is not required; there is no
plan in place for qualification at our
location
30. Does the Instructor Qualification program
develop instructor skills required for
effective presentation of training
materials?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
31. Does the Instructor Qualification program
ensure that the instructors possess
adequate technical qualifications in the
subjects they are assigned to teach?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
32. Does the Instructor Qualification program
provide for qualification of each
instructor for each of the student training
settings in place at your location (i.e.
classroom, simulator, on the job training
and/or computer based training)?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
33. If instructors who are not fully qualified
under your Instructor Qualification
program or subject matter experts are
used for class presentations are they
under supervision and provided
guidance by a fully qualified instructor?
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
A. Yes
B. No
C. I do not know
D. No qualification program is in place
34. Does your training program have training
workshops for the trainers and
evaluators in support of program goals?
A. Yes
B. No
C. I do not know
35. Does your training program have
designated individuals trained to
perform objective evaluations of the
trainee’s performance?
A. Yes
B. No
C. I do not know
36. In your training program, are the
evaluators qualified to a specific
standard before they are allowed to
evaluate student performance?
A. Yes
B. No
C. I do not know
37. Does your training program monitor and
evaluate instructor performance to
determine need for improvement in
instructor technical knowledge and/or
instructional skills?
A. Yes
B. No
C. I do not know
38. Do you have a process in place for
making changes to your training
program?
A. Yes
B. No
C. I do not know
39. Who can make recommendations for
improvements to training? (Select all that
apply.)
A. Trainees
B. Managers
C. Supervisors
D. Trainers
Part C—Program Entrance Experience and
Education Requirements
40. Are the majority of candidates for entry
into the training program employees
from inside your company or new hires
from outside your company?
A. Employees from inside your company
B. New hires from outside your company
C. I do not know
41. For candidates from inside your
company, does the training program
specify previous job requirements or job
specialties for entry into the training
program?
A. Yes
B. No
C. I do not know
42. For candidates from inside your
company, does the training program
specify any educational requirements for
entry into the training program?
A. Yes
B. No
C. I do not know
43. For candidates from inside your
company, is company or union seniority
a determining factor for entry into the
training program?
PO 00000
Frm 00022
Fmt 4703
Sfmt 4703
347
A. Yes
B. No
C. I do not know
44. For candidates from inside your
company, does company or union
seniority override previous job
requirements, job specialties or
educational requirements for entry into
the training program?
A. Yes
B. No
C. I do not know
45. For candidates from outside your
company, does the training program
specify previous job requirements or job
specialties for entry into the training
program?
A. Yes
B. No
C. I do not know
46. For candidates from outside your
company, does the training program
specify any educational requirements for
entry into the training program?
A. Yes
B. No
C. I do not know
47. For candidates from inside or outside
your company, which of the following
does the training program specify as
prerequisites for entry into the training
program? (Check all that are applicable
to your location.)
A. Physical requirements (i.e. ability to
stand, walk or sit for long periods etc.)
B. Medical health screening
C. Psychological screening
D. Personality screening
48. For candidates from inside or outside
your company, does the training program
specify any knowledge screening test
requirements for entry into the training
program?
A. Yes
B. No
C. I do not know
49. Are requirements for entry into the
training program reviewed and evaluated
periodically to ensure trainees capable of
completing the course are selected for
entry into the training program?
A. Yes
B. No
C. I do not know
Part D—Training Program Content
Determination
50. Does your organization have a detailed
Job Task Analysis (JTA) for each position
staffed at your location?
A. Yes
B. No
C. I do not know
D. A detailed JTA has not been developed
for my location
51. Does your organization use a detailed JTA
to assure that all tasks required for safe
and efficient job performance are
addressed by a training program at your
location?
A. Yes
B. No
C. I do not know
D. No training program exists at my
location
E:\FR\FM\04JAN1.SGM
04JAN1
348
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
52. Is the JTA for your location reviewed
periodically and updated as necessary to
incorporate changes resulting from
procedure changes, facility systems
changes, facility equipment changes,
changes in job scope, or technological
chances that could affect job
performance requirements at your
location?
A. Yes
B. No
C. I do not know
D. A detailed JTA has not been developed
for my location
53. Does your training program meet the
recommendations of NERC guidelines for
recommended training requirements for
all positions staffed at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my
location
54. Does your training program meet the
recommendations of FERC guidelines for
recommended training requirements for
all positions staffed at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my
location
55. Is facility and/or industry experience
used to identify training program
requirements for your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my
location
56. Are department managers and/or
supervisors trained to the same standard
as operational personnel at your
location?
A. Yes
B. No
C. I do not know
D. No training program exists at my
location
57. Are technical personnel such as computer
maintenance personnel, IT technicians
and instrumentation and control
technicians trained to the same standard
as operational personnel at your
location?
A. Yes
B. No
C. I do not know
D. No training program exists at my
location
Part E—Training Program Design and
Development
58. Select which of the following best
describes Classroom Training at your
location?
A. Classroom Training is required and
completed at our location
B. Classroom Training is required but not
followed through at our location
C. Classroom Training is not required, but
will be in the future at our location
D. Classroom Training is not required;
there is no plan in place for classroom
training at our location
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
59. If classroom training is provided at your
location, how much time is allocated to
classroom training per year?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
60. If classroom training is provided at your
location, are detailed lesson plans or
training guides available and used to
define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Classroom training is not provided
61. If classroom training is provided at your
location, do the lesson plans or training
guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Classroom training is not provided
62. Select which of the following best
describes the Job Qualification program
at your location?
A. Qualification is required and completed
at our location
B. Qualification is required but not
followed through at our location
C. Qualification is not required, but will be
in the future at our location
D. Qualification is not required; there is no
plan in place for job qualification at our
location
63. If a job qualification program is provided
at your location, how much time is
allocated to complete the program?
A. Six weeks or less
B. Six to twelve weeks
C. Twelve to sixteen weeks
D. More than sixteen weeks
E. N/A
64. If Job Qualification is required at your
location, are detailed lesson plans or
training guides available and used to
define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of the
qualification program?
A. Yes
B. No
C. I do not know
D. Job qualification training is not provided
65. If a Job Qualification program is provided
at your location, do the lesson plans or
training guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of the
program objectives?
A. Yes
B. No
C. I do not know
D. Job Qualification training is not
provided
PO 00000
Frm 00023
Fmt 4703
Sfmt 4703
66. Select which of the following best
describes a Job Certification program at
your location?
A. Certification is required and completed
at our location
B. Certification is required but not
followed through at our location
C. Certification is not required, but will be
in the future at our location
D. Certification is not required; there is no
plan in place for job certification at our
location
67. If a job certification program is provided
at your location, how much time is
allocated to complete the program?
A. Six weeks or less
B. Six to twelve weeks
C. Twelve to sixteen weeks
D. More than sixteen weeks
E. N/A
68. If a Job Certification training is provided
at your location, are detailed lesson
plans or training guides available and
used to define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of the
job certification program objectives?
A. Yes
B. No
C. I do not know
D. Job certification training not is provided
69. If a Job Certification program is provided
at your location, do the lesson plans or
training guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of job
certification program objectives?
A. Yes
B. No
C. I do not know
D. Job certification training is not provided
70. Select which of the following best
describes On the Job Training program at
your location?
A. On the Job Training is required and
completed at our location
B. On the Job Training is required but not
followed through at our location
C. On the Job Training is not required, but
will be in the future at our location
D. On the Job Training is not required;
there is no plan in place for On the Job
Training at our location
71. If On the Job training is provided at your
location, how much time is allocated to
On the Job training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
72. If On the Job training is provided at your
location, are detailed lesson plans or
training guides available and used to
define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. On the job training is not provided
E:\FR\FM\04JAN1.SGM
04JAN1
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
73. If On the Job training is provided at your
location, do the lesson plans or training
guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. On the job training is not provided
74. Select which of the following best
describes Computer Based Training
program at your location?
A. Computer Based Training is required
and completed at our location
B. Computer Based Training is required but
not followed through at our location
C. Computer Based Training is not
required, but will be in the future at our
location
D. Computer Based Training is not
required; there is no plan in place for
computer based training at our location
75. If Computer Based training is provided at
your location, how much time is
allocated to Computer Based training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
76. If Computer Based training is provided at
your location, are detailed lesson plans
or training guides available and used to
define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Computer based training is not provided
77. If Computer Based training is provided at
your location, do the lesson plans or
training guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Computer based training is not provided
78. Select which of the following best
describes Simulator Training at your
location?
A. Simulator Training is required and
completed at our location
B. Simulator Training is required but not
followed through at our location
C. Simulator Training is not required, but
will be in the future at our location
D. Simulator Training is not required; there
is no plan in place for Simulator
Training at our location
79. If Simulator training is provided at your
location, how much time is allocated to
Simulator training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
80. If Simulator training is provided at your
location, are detailed lesson plans or
training guides available and used to
define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Simulator training is not provided
81. If Simulator training is provided at your
location, do the lesson plans or training
guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Simulator training is not provided
82. Select which of the following best
describes Self Study Video training at
your location?
A. Self Study Video Training is required
and completed at our location
B. Self Study Video Training is required
but not followed through at our location
C. Self Study Video Training is not
required, but will be in the future at our
location
D. Self Study Video Training is not
required; there is no plan in place for
Self Study Video Training at our location
83. If Self Study Video training is provided
at your location, how much time is
allocated to Simulator training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
84. If Self Study Video training is provided
at your location, are detailed lesson
plans or training guides available and
used to define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Self Study Video training is not
provided
85. If Self Study Video training is provided
at your location, do the lesson plans or
training guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Self Study Video training is not
provided
86. Select which of the following best
describes Self Study Reading training at
your location?
A. Self Study Reading Training is required
and completed at our location
B. Self Study Reading Training is required
but not followed through at our location
PO 00000
Frm 00024
Fmt 4703
Sfmt 4703
349
C. Self Study Reading Training is not
required, but will be in the future at our
location
D. Self Study Reading Training is not
required; there is no plan in place for
Self Study Reading Training at our
location
87. If Self Study Reading training is provided
at your location, how much time is
allocated to Simulator training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
88. If Self Study Reading training is provided
at your location, are detailed lesson
plans or training guides available and
used to define the objectives, the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Self Study Reading training is not
provided
89. If Self Study Reading training is provided
at your location, do the lesson plans or
training guides objectives reflect the task
performances, associated knowledge and
skills and standards of performance
required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Self Study Reading training is not
provided
90. Do you feel that lesson plans or training
guides used at your location provide
sufficient information and detail to
ensure consistent and repeatable training
each time they are used?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
91. Do you feel that lesson plans or training
guides used at your location provide
sufficient information and detail to
ensure training meets the expectations of
your company management?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
92. Do you feel that lesson plans or training
guides used at your location provide
adequate standards for evaluating trainee
performance?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
93. Do you feel that the evaluation standards
are fairly and consistently applied to all
trainees?
A. Yes
B. No
C. I do not know
E:\FR\FM\04JAN1.SGM
04JAN1
350
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
D. Evaluation standards are not used at my
location
94. Do you feel that lesson plans or training
guides used at your location provide
sufficient information to guide the
instructor and trainee in performing and
accomplishing the required tasks?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
95. Are lesson plans or training guides used
at your location reviewed periodically by
subject matter experts to ensure the
material contained in the document is
both accurate and up to date?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
96. Are lesson plans or training guides used
at your location reviewed periodically by
training department management to
ensure the material contained in the
document is both accurate and up to
date?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
97. Are lesson plans or training guides used
at your location subject to a document
control program to ensure that only the
latest approved revisions are used for
training?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
98. Are lesson plans or training guides used
at your location approved by company
designated management prior to use in
the training program?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not
used at my location
99. Is a continuing training program in place
at your location to maintain and improve
the knowledge and skills of workers?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
regular intervals at my location
100. If continuing training is provided at
your location, how much time is
allocated to continuing training on an
annual basis?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
101. Is a continuing training program in place
at your location to provide refresher
training on overtrain tasks at regular
intervals?
A. Yes
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
B. No
C. I do not know
D. Continuing training is not performed at
regular intervals at my location
102. Is a continuing training program in place
at your location to provide timely
training on facility and industry events?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
regular intervals at my location
103. Is a continuing training program in place
at your location to provide timely
training on facility and procedure
modifications?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
regular intervals at my location
104. Is a continuing training program in place
at your location to provide timely
retraining to address performance
deficiencies identified on tasks
performed at your location?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
regular intervals at my location
105. Is a continuing training program in place
at your location to provide timely
training on infrequently performed tasks
prior to expected performance of these
tasks?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
regular intervals at my location
Part F—Conduct of Training Program
Initial Job Training
106. At the start of a training program, are
you provided with an overview of your
training program describing the different
phases or methods of training (i.e.,
classroom, OJT, simulator, computer
based training, laboratory, etc.) that will
be required for successful completion of
the course?
A. Yes
B. No
C. I do not know
107. At the start of a training program, are
you provided with an overview of your
training program describing the different
subjects to be presented and the order of
presentation of subjects that will be
required for successful completion of the
course?
A. Yes
B. No
C. I do not know
108. At the start of a training program, are
you provided with an overview of the
learning objectives to be accomplished
by the training program?
A. Yes
B. No
C. I do not know
109. Do you feel that training at your location
is presented in a proper sequence to
PO 00000
Frm 00025
Fmt 4703
Sfmt 4703
provide completion and understanding
of basic or necessary prerequisite
knowledge prior to receiving training on
more advanced knowledge subjects?
A. Yes
B. No
C. I do not know
110. Do you feel that training at your location
is presented in a proper sequence to
provide completion and proficiency at
basic or necessary prerequisite skills
prior to receiving training on more
advanced skill level tasks?
A. Yes
B. No
C. I do not know
111. Do you feel that the training materials
(training manuals, system descriptions,
operating and/or maintenance
procedures, operating and/or
maintenance manuals, administrative
guidelines, etc) you were provided were
sufficient to achieve the learning
objectives required for successful
completion of the training program?
A. Yes
B. No
C. I don’t know
112. Do you feel that the instructor(s) used
the reference material provided in the
most effective manner during class
presentations?
A. Yes
B. No
C. I don’t know
113. Do you feel that the instructor/student
ratio during classroom training was
adequate to support effective learning?
A. Yes
B. No
C. I don’t know
114. How many students are normally
present during classroom instruction at
your location?
A. 1 to 5
B. 5 to 10
C. 10 to 20
D. 20 or more
115. During classroom training at your
location, did the instructor solicit
student participation by encouraging
student questions during the
presentations?
A. Yes
B. No
116. If individualized instructional methods
such as computer based training was
used was sufficient guidance provided to
ensure effective knowledge transfer to
the student?
A. Yes
B. No
C. Individualized instructional methods
were not used
117. If individualized instructional methods
such as computer based training was
used was the information presented by
this media generic in nature or specific
to your location training?
A. Generic
B. Specific to your location training
C. Individualized instructional methods
were not used
118. If individualized instructional methods
E:\FR\FM\04JAN1.SGM
04JAN1
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
such as computer based training was
used was testing or evaluation of your
performance on the material part of the
program?
A. Yes
B. No
C. Individualized instructional methods
were not used
119. If testing or evaluation of your
performance was part of the computer
based training were the results discussed
with you by an instructor?
A. Yes
B. No
C. Computer based methods of testing or
evaluation were not used
120. If testing or evaluation of your
performance was part of the computer
based training and your results were
unsatisfactory did an instructor discuss
remedial actions that should be taken by
you to correct the deficiency?
A. Yes
B. No
C. Computer based methods of testing or
evaluation were not used
121. Do you feel that computer based training
is a viable option to instructor led
classroom training?
A. Yes
B. No
C. I do not know
D. Computer based training is not used at
my location
122. If On the Job training (OJT) is performed
is it conducted by personnel trained in
the instructional methods of performing
OJT?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
123. If On the Job training (OJT) is performed
are the standards and requirements for
successful completion of the program
explained to you?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
124. During OJT does the trainee manipulate
controls and demonstrate task
performance on actual equipment to the
extent possible based on operational
considerations?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
125. If manipulation of controls and
demonstration of tasks is not possible
due to operational considerations during
OJT, is a simulated performance or walkthrough performed which demonstrates
the student’s knowledge of the
conditions necessary for performance of
the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
126. If manipulation of controls and
demonstration of tasks is not possible
due to operational considerations during
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
OJT, is a simulated performance or walkthrough performed which demonstrates
the student’s knowledge of reference
materials, tools and equipment necessary
for performance of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
127. Is student performance on OJT tasks
evaluated immediately following the
exercise to reinforce the student’s
performance and offer correction to any
problems noted during performance of
the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
128. Do you feel that the OJT program
training is effective in enhancing the
knowledge and performance skills
associated with your job?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
129. If simulator training is included as part
of your initial training program, is it
conducted at your location or is travel to
another location for simulator training
required?
A. Performed at my location
B. Travel to another facility is required
within my company
C. Travel is required to a facility outside
my company
D. Simulator training is not performed
130. If simulator training is performed is the
simulator an exact replica of the actual
control stations you are training to use?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
131. If the simulator is not an exact replica
of your control station, is sufficient
explanation of the differences provided
to you to allow correlation of the training
back to your actual control stations?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
132. If the simulator is not an exact replica
of your control station do you feel that
simulator training would be more
effective if the simulator was an exact
replica?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
133. If simulator training is performed is it
conducted by personnel trained in the
instructional methods of performing
simulator training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
134. If simulator training is performed are the
standards and requirements for
successful completion of the program
PO 00000
Frm 00026
Fmt 4703
Sfmt 4703
351
explained to you?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
135. Is Simulator training used to teach the
trainee to recognize and control normal
operations and conditions on your
system?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
136. Is Simulator training used to teach the
trainee to recognize and control
abnormal operations and conditions on
your system?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
137. Is Simulator training used to teach the
trainee to recognize and control
emergency operations and conditions on
your system?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
138. Is Simulator training used to teach the
trainee to recognize and respond to
failures of computer system(s) associated
with the process or system function on
your actual control stations?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
139. Is Simulator training used to teach the
trainee to recognize, interpret, and
respond to alarms specific to your
system operations conditions?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
140. Is simulator training used to teach the
trainee the proper use of normal,
abnormal and emergency operating
procedures?
A. Yes
B. No
C. Training on the proper use of operating
procedures is not performed
D. Simulator training is not performed
141. Is roll playing used during simulator
training to teach the trainee proper
interaction with other people, groups or
entities?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
142. Is team training used during simulator
training to teach trainees how to
coordinate their activities with the
activities of team members?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
143. Is team training used during simulator
training to teach trainees the importance
of proper and complete communication
E:\FR\FM\04JAN1.SGM
04JAN1
352
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
of system conditions and changes to
system conditions to other team
members?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
144. Is student simulator training
performance evaluated immediately
following the exercise to reinforce the
student’s performance and offer
correction to any problems noted during
performance of the training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
145. Do you feel that the Simulator training
program is effective in enhancing the
knowledge and performance skills
associated with your job?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
Continuing Training
146. Do you feel that continuing training at
your location is presented in a manner
that is effective in enhancing your
knowledge on subjects important to your
job?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
my location
147. Do you feel that continuing training at
your location is presented in a manner
that is effective in enhancing your skills
that are important to performance of
your job?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
my location
148. Do you feel that the continuing training
program is effective in familiarizing you
in a timely manner with changes in
documents such as procedural changes
and system modifications associated
with your area of responsibility?
A. Yes
B. No
C. Continuing training is not performed at
my location
149. Do you feel that the instructor(s) are
fully versed on changes to facility
documents and able to communicate the
importance and impact of these changes
to personnel during training?
A. Yes
B. No
150. Do you feel that the instructor/student
ratio during continuing training is
adequate to support effective learning?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at
my location
151. How many students are normally
present during continuing training
instruction at your location?
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
A. 1 to 5
B. 5 to 10
C. 10 to 20
D. 20 or more
E. Continuing training is not performed at
my location
152. If individualized instructional methods
such as computer based training are used
for continuing training, is sufficient
guidance provided to ensure effective
knowledge transfer to the student?
A. Yes
B. No
C. Individualized instructional methods
are not used
153. If individualized instructional methods
such as computer based training is used
for continuing training is testing or
evaluation of your performance on the
material part of the program?
A. Yes
B. No
C. Individualized instructional methods
are not used
154. If testing or evaluation of your
performance is part of the computer
based training used for continuing
training are the results discussed with
you by an instructor?
A. Yes
B. No
C. Computer based methods of testing or
evaluation are not used
155. If testing or evaluation of your
performance is part of the computer
based training used for continuing
training and your results were
unsatisfactory did an instructor discuss
remedial actions that should be taken by
you to correct the deficiency?
A. Yes
B. No
C. Computer based methods of testing or
evaluation are not used
156. Do you feel that computer based training
is a viable option to instructor led
continuing training?
A. Yes
B. No
C. I do not know
D. Computer based training is not used for
continuing training
157. If On the Job training (OJT) is performed
as part of your continuing training is it
conducted by personnel trained in the
instructional methods of performing
OJT?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
158. If On the Job training (OJT) is performed
are the standards and requirements for
successful completion of the continuing
training program explained to you?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
159. During OJT does the trainee manipulate
controls and demonstrate task
performance on actual equipment to the
PO 00000
Frm 00027
Fmt 4703
Sfmt 4703
extent possible based on operational
considerations during continuing
training?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
160. If manipulation of controls and
demonstration of tasks is not possible
due to operational considerations during
OJT, is a simulated performance or walkthrough performed as part of the
continuing training program which
demonstrates the student’s knowledge of
the conditions necessary for performance
of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
161. If manipulation of controls and
demonstration of tasks is not possible
due to operational considerations during
OJT, is a simulated performance or walkthrough performed as part of the
continuing training program which
demonstrates the student’s knowledge of
reference materials, tools and equipment
necessary for performance of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
162. Is student performance on OJT tasks
evaluated immediately following the
exercise to reinforce the student’s
performance and offer correction to any
problems noted during performance of
the task for continuing training?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
163. Do you feel that the OJT program as part
of the continuing training is effective in
enhancing the knowledge and
performance skills associated with your
job?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing
training
164. If simulator training is included as part
of your continuing training program, is it
conducted at your location or is travel to
another location for simulator training
required?
A. Performed at my location
B. Travel to another facility is required
within my company
C. Travel is required to a facility outside
my company
D. Simulator training is not performed
165. If simulator training is performed as part
of a continuing training program is the
simulator an exact replica of the actual
control stations you are training to use?
A. Yes
B. No
C. I do not know
E:\FR\FM\04JAN1.SGM
04JAN1
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
D. Simulator training is not performed
166. If the simulator used for continuing
training is not an exact replica of your
control station, is sufficient explanation
of the differences provided to you to
allow correlation of the training back to
your actual control stations?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
167. If the simulator used for continuing
training is not an exact replica of your
control station do you feel that simulator
training would be more effective if the
simulator was an exact replica?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
168. If simulator training is performed as part
of a continuing training program is it
conducted by personnel trained in the
instructional methods of performing
simulator training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
169. If simulator training is performed as part
of a continuing training program are the
standards and requirements for
successful completion of the program
explained to you?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
170. Is Simulator training used to teach the
trainee to recognize and control normal
operations and conditions on your
system during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
171. Is Simulator training used to teach the
trainee to recognize and control
abnormal operations and conditions on
your system during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
172. Is Simulator training used to teach the
trainee to recognize and control
emergency operations and conditions on
your system during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
173. Is Simulator training used to teach the
trainee to recognize and respond to
failures of computer system(s) associated
with the process or system function on
your actual control stations during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
174. Is Simulator training used to teach the
trainee to recognize, interpret, and
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
respond to alarms specific to your
system operations conditions during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
175. Is Simulator training used to teach the
trainee the proper use of normal,
abnormal and emergency operating
procedures during continuing training?
A. Yes
B. No
C. Operating procedure use training is not
performed
D. Simulator training is not performed
176. Is role playing used during simulator
training to teach the trainee proper
interaction with other people, groups or
entities during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
177. Is team training used during simulator
training to teach trainees how to
coordinate their activities with the
activities of team members during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
178. Is team training used during simulator
training to teach trainees the importance
of proper and complete communication
of system conditions and changes to
system conditions to other team
members during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
179. Is student simulator training
performance evaluated immediately
following the exercise to reinforce the
student’s performance and offer
correction to any problems noted during
performance of the training during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
180. Do you feel that the Simulator training
program is effective in enhancing the
knowledge and performance skills
associated with your job during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
181. Select which of the following best
describes Job Re-Qualification program
at your location?
A. Re-Qualification is required and
completed at our location
B. Re Qualification is required but not
followed through at our location
C. Re-Qualification is not required, but will
be in the future at our location
D. Re-Qualification is not required; there is
no plan in place for job re-qualification
at our location
PO 00000
Frm 00028
Fmt 4703
Sfmt 4703
353
182. If a job re-qualification program is
provided at your location, how often
must the program be completed?
A. Every Year
B. Every two years
C. Every five years
D. Longer than five years
E. N/A
183. Select which of the following best
describes Job Re-Certification program at
your location?
A. Re-Certification is required and
completed at our location
B. Re-Certification is required but not
followed through at our location
C. Re-Certification is not required, but will
be in the future at our location
D. Re-Certification is not required; there is
no plan in place for job re-certification
at our location
184. If a job re-certification program is
provided at your location, how often
must the program be completed?
A. Every Year
B. Every two years
C. Every five years
D. Longer than five years
E. N/A
Part G—Training Program Trainee
Evaluations and Examinations
185. Does your training program conduct
examinations/evaluations to student
progress through their initial training
program?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
186. Does your training program conduct
examinations/evaluations to student
progress during their continuing training
program?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
187. Are examinations/evaluations designed
to provide a representative sampling of
the knowledge and skills learning
objectives presented by your training
program?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
188. Are written test questions, oral
evaluations and simulator performance
evaluations reviewed by subject matter
experts to ensure that technical content,
meaning and correct responses are
determined prior to administering them
to the students?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
189. Does your training program have
administrative controls requiring that the
content of both written and oral
examinations be changed periodically to
E:\FR\FM\04JAN1.SGM
04JAN1
354
Federal Register / Vol. 70, No. 2 / Tuesday, January 4, 2005 / Notices
prevent compromise of the material?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
190. Is the development, approval, security,
administration, and maintenance of both
oral and written examinations and
performance evaluations controlled by a
program to limit access to the material to
only designated personnel to prevent
compromise of the material?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
191. Is remedial training and reevaluation of
students provided by your training
program when student examination or
performance standards are not met?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
192. Are remedial training plans specified in
advance of testing?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
193. Is the remedial training program
identified to the students and student
acknowledgement of the remedial
program required prior to testing?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
194. Is a method of documenting completion
of remedial training provided for in your
program?
A. Yes
B. No
C. I do not know
D. Examination/evaluations are not
performed
Part H—Evaluation of the Training Program
195. Is your training program structured to
provide a systematic evaluation of
training effectiveness as it relates to on
the job performance by personnel at your
location?
A. Yes
B. No
C. I do not know
D. Evaluations are not performed
196. Is your training program evaluated to
ensure that the program conveys all
required knowledge and skills to
personnel at you location for
performance of their duties?
A. Yes
B. No
C. I do not know
D. Evaluations are not performed
197. Are policies or procedures in place
defining the when, how, and by whom
of conducting evaluations?
A. Yes
VerDate jul<14>2003
18:02 Jan 03, 2005
Jkt 205001
B. No
C. I do not know
D. Examination/evaluations are not
performed
198. Are instructors in your training
program evaluated periodically by
management against an established set of
criteria in all settings in which they
provide instruction?
A. Yes
B. No
C. I do not know
D. Evaluations are not performed
199. Are evaluations of instructors used to
ensure consistent instructor performance
and/or identify instructional skills in
need of improvement?
A. Yes
B. No
C. I do not know
D. Evaluations are not performed
200. Are trainees provided an opportunity to
provide feedback on the effectiveness of
the instructor(s) in presentation of
training material and the overall quality
of the training?
A. Yes
B. No
C. I do not know
D. Feedback is not solicited
201. Is feedback from the trainees and the
trainee’s supervisor after the trainee has
had an opportunity to apply his training
to actual job duties solicited to help
determine the effectiveness of the
training provided?
A. Yes
B. No
C. I do not know
D. Feedback is not solicited
202. Is the feedback obtained from the
trainees and their supervisors used to
determine areas in which improvements
to the training program are needed?
A. Yes
B. No
C. I do not know
D. Feedback is not solicited
203. Is a program in place at your location
to review changes to procedures,
equipment and/or facilities to ensure
that changes are reflected in the training
program in a timely manner as
applicable?
A. Yes
B. No
C. I do not know
D. Changes are not considered for
incorporation into established training
plans
204. Does your training program have in
place a policy or procedure to identify
required changes to both your initial and
continuing training programs and
provide guidance on documenting,
evaluating, tracking and incorporating
changes to your training programs?
A. Yes
B. No
C. I do not know
D. Changes are not considered for
incorporation into established training
plans
205. Are the facilities used for training
PO 00000
Frm 00029
Fmt 4703
Sfmt 4703
periodically evaluated to determine their
adequacy for use as training facilities
and to ensure they remain conducive to
providing a disturbance and distraction
free learning environment?
A. Yes
B. No
C. I do not know
D. Facilities are not provide for exclusive
use of training
[FR Doc. 05–18 Filed 1–3–05; 8:45 am]
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
Federal Energy Regulatory
Commission
[Docket No. CP05–37–000]
Transcontinental Gas Pipe Line
Corporation; Notice of Intent To
Prepare an Environmental Assessment
for the Proposed Station 170 Clean Air
Modifications Project and Request for
Comments on Environmental Issues
December 27, 2004.
The staff of the Federal Energy
Regulatory Commission will prepare an
environmental assessment (EA) that will
discuss the environmental impacts of
the Station 170 Clean Air Modifications
Project involving construction and
operation of facilities by
Transcontinental Gas Pipe Line
Corporation (Transco) in Appomattox
County, Virginia.1 These facilities
would consist of 11 reciprocating
engines to be upgraded to comply with
the State of Virginia’s requirements to
reduce nitrogen oxide emissions. This
EA will be used by the Commission in
its decision-making process to
determine whether the project is in the
public convenience and necessity.
Summary of the Proposed Project
Transco proposes to modify 11 of its
existing reciprocating engines at
Compressor Station No. 170 in
Appomattox County, Virginia in order
to reduce oxides of nitrogen emissions
to comply with the State of Virginia’s
plans to implement the Clean Air Act
Amendments of 1990 (CAA). In order to
reduce emissions and comply with the
CAA, Transco seeks authority to:
• Install turbochargers and associated
equipment on 7 of the 11 reciprocating
engines;
• Increase the capacity of the
turbochargers on the remaining 4
reciprocating engines and install
associated equipment;
1 Transco’s application was filed with the
Commission under section 7 of the Natural Gas Act
and part 157 of the Commission’s regulations.
E:\FR\FM\04JAN1.SGM
04JAN1
]]>Agencies
[Federal Register Volume 70, Number 2 (Tuesday, January 4, 2005)]
[Notices]
[Pages 343-354]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 05-18]
-----------------------------------------------------------------------
DEPARTMENT OF ENERGY
Federal Energy Regulatory Commission
[Docket No. EL05-24-000]
Survey on Operator Training Practices; Order Requiring Response
to Survey on Operator Training Practices by Control Area Operators and
Transmission Providers
December 27, 2004.
Before Commissioners: Pat Wood, III, Chairman; Nora Mead Brownell,
Joseph T. Kelliher, and Suedeen G. Kelly.
1. In this order, pursuant to section 311 of the Federal Power Act
(FPA),\1\
[[Page 344]]
the Commission directs specified control area operators and
transmission providers,\2\ whether or not they are otherwise subject to
the Commission's jurisdiction as a public utility, to complete a survey
on their operator training practices.\3\ This order implements the
findings and recommendations set forth in the U.S.-Canada Power System
Outage Task Force's (Task Force) Final Report on the August 14, 2003
Blackout in the United States and Canada (Blackout Report) \4\ and
benefits customers because better understanding of operator training
practices will help to support improvements to overall grid
reliability.
---------------------------------------------------------------------------
\1\ 16 U.S.C. 825j (2000). Section 311 of the FPA authorizes the
Commission to conduct investigations in order to secure information
necessary or appropriate as a basis for recommending legislation.
Section 311 makes clear that the Commission's authority in
conducting such investigations extends to entities otherwise not
subject to the Commission's jurisdiction ``including the generation,
transmission, distribution and sale of electric energy by any
agency, authority or instrumentality of the United States, or of any
State or municipality* * *.'' ``The Commission shall report to
Congress the results of investigations made under authority of this
section.'' 16 U.S.C. 825j.
\2\ A list of survey respondents appears in Appendix A to this
order. The Commission has hired a contractor to conduct this survey.
The contractor will contact all survey respondents with instructions
on how to complete the survey.
\3\ A copy of this survey is found in Appendix B to this order
and at https://www.ferc.gov/industries/electric/indus-act/
reliability/2004-sys-op-survey.pdf.
\4\ The Blackout Report, which was made public on April 5, 2004,
is available on the Commission's Web site at https://www.ferc.gov/
cust-protect/moi/blackout.asp.
---------------------------------------------------------------------------
2. The Task Force found operator performance was one of the root
causes of the August 14, 2003 blackout. According to the Blackout
Report, deficiencies in operator performance that contributed to the
blackout included lack of situational awareness, failure of personnel
to declare an emergency, and failure to take appropriate action to
ensure that the bulk electric system remained in a secure and reliable
state. Participation in the operator training survey is required by
this order because it will provide the Commission with valuable
information regarding operator training problems that could prevent
line outages or improve grid reliability so that we can report to
Congress on actions that could be taken to reduce the potential of
operator-caused problems.
3.The Commission strongly supports legislative reform to provide a
clear federal framework for developing and enforcing mandatory
reliability rules. The information collected from the reporting
requirement herein will be reflected in a Commission report to Congress
on legislation concerning the reliability of the nation's interstate
bulk electric systems, consistent with section 311 of the FPA.
Background
4. On August 14, 2003, an electric power blackout occurred over
large portions of the Northeast and Midwest United States and Ontario,
Canada. The blackout lasted up to two days in some areas of the United
States and longer in some areas of Canada. It affected an area with
over 50 million people and 61,800 megawatts of electric load. In the
wake of the blackout, the Task Force was created to study the causes of
the blackout and possible solutions to avoid such future blackouts. On
April 5, 2004, the Task Force made publicly available the Blackout
Report, which described the blackout investigation findings and
identified the causes of the blackout and made recommendations to
minimize the future occurrences of large-scale blackouts.
5. The Task Force identified FirstEnergy Corporation's
(FirstEnergy) inadequate situational awareness, that is, its failure to
recognize or understand the deteriorating condition of its system, as
one of the four primary causes of the August 14, 2003 blackout.\5\ It
explained that FirstEnergy's operations personnel were not adequately
trained to maintain reliable operation under emergency conditions.\6\
In addition, the Task Force stated that significant training above the
standards set by NERC is needed to perform system operation and
management functions.\7\
---------------------------------------------------------------------------
\5\ Blackout Report at 19. The other primary causes identified
by the Task Force were inadequate system understanding by
FirstEnergy and the East Central Area Reliability Coordination
Agreement (ECAR), a North American Electric Reliability Council
(NERC) Regional Reliability Council, failure to adequately manage
tree growth in transmission rights-of-way, and failure of the
interconnected grid's reliability organizations to provide effective
diagnostic support. Id. at 17-20.
\6\ Id. at 19.
\7\ Id. at 20.
---------------------------------------------------------------------------
6. The Blackout Report also compared the August 2003 blackout with
seven previous major outages and concluded that inadequate training of
operating personnel was a common factor among major outages.\8\ The
Task Force concluded that ``operating procedures were necessary but not
sufficient to deal with severe power system disturbances in several of
the events [leading to the blackouts].'' \9\ It also noted that
investigation reports from previous major outages recommended enhanced
procedures and training for operating personnel.\10\
---------------------------------------------------------------------------
\8\ Id. at 107.
\9\ Id. at 110.
\10\ Id.
---------------------------------------------------------------------------
7. Responding to the blackout and the blackout investigation, on
February 10, 2004, the NERC Board of Trustees approved recommendations
to take steps to improve the reliability of the bulk electric system,
including a recommendation to improve operator and reliability
coordinator training.\11\ This recommendation directed that all
reliability coordinators, control areas, and transmission operators
provide at least five days per year of training and drills in system
emergencies using realistic simulations. This training was to be
completed by June 30, 2004. On October 3, 2004, NERC issued an update
on status of emergency training across the NERC regions.\12\ NERC's
assessment indicated that all operating entities in three regions met
the requirements of the recommendation; all reliability coordinators,
in all regions, met the required training; 70 percent of all control
areas met the requirement; and 89 percent of all individual operators
had completed the training requirements, based upon available data
provided by seven of the ten regional reliability councils.
---------------------------------------------------------------------------
\11\ See Recommendation 6. The text of the February 10, 2004
document is available on NERC's Web site, https://www.nerc.com.
\12\ See Status Report on Recommendation 6a at ftp://
www.nerc.com/pub/sys/all_updl/docs/blackout/Recommendation_6a.pdf
_____________________________________-
8. The Final Blackout Report's Recommendation No. 19 supported
NERC's near-term training requirements. In addition, the Task Force
made several recommendations to improve both near-term and long-term
training requirements. An essential element to this recommendation
includes commissioning an advisory report by an independent panel to
address a wide range of issues concerning reliability training programs
and certification requirements. The Task Force concluded that the
report should be delivered by March 31, 2005 and that the Commission
and Canadian authorities, in consultation with NERC and others,
``should evaluate the report and consider its findings in setting
minimum training and certification requirements for control areas and
reliability.'' \13\
---------------------------------------------------------------------------
\13\ Blackout Report at 157.
---------------------------------------------------------------------------
Discussion
9. The Blackout Report indicates that inadequate power system
operator training was a major cause of the August 14, 2003 blackout.
Further, the Task Force's analysis of seven other major outages
identified operator training as a contributing factor to such outages.
It is clear from these reports that a higher standard of training for
those that operate the transmission grid is needed to minimize the risk
of regional power outages and ensure the uninterrupted flow of
electricity in the nation's
[[Page 345]]
interconnected bulk electric systems. As noted above, NERC requested
that all reliability coordinators, control areas, and transmission
operators provide at least five days of training and drills in system
emergencies using realistic simulations to be completed by June 30,
2004. Although this is a useful step to promote near-term reliability,
the Task Force recommended that, in order to improve long-term training
and certification requirements, an advisory report by an independent
panel should address a wide range of issues concerning reliability
training programs and certification requirements.
10. The Commission has hired a consultant to examine operator
training practices. The consultant has prepared the attached survey,
which will be submitted to power system operators, as a part of the
Commission's effort to determine the breadth of training practices
across the industry, identify best practices, and evaluate minimum
requirements for an effective operator training program. The Commission
will analyze the data and provide a timely report to Congress on the
need for legislation to ensure the reliability of the U.S. bulk power
system. Accordingly, pursuant to section 311 of the FPA, the Commission
is requiring that specified control areas and transmission providers,
as specified in Appendix A, (whether or not they are otherwise subject
to the Commission's jurisdiction as public utilities) submit the
information requested in the survey contained in Appendix B to this
order.\14\
---------------------------------------------------------------------------
\14\ OMB Control Number 1902-0209; expiration date June 30,
2005.
---------------------------------------------------------------------------
11. Respondents must submit the report by January 31, 2005 to the
Commission.
Document Availability
12. In addition to publishing the full text of this document in the
Federal Register, the Commission provides all interested persons an
opportunity to view and/or print the contents of this document via the
Internet through the Commission's Home Page (https://www.ferc.gov ) and
in the Commission's Public Reference Room during normal business hours
(8:30 a.m. to 5 p.m. Eastern time) at 888 First Street, NE., Room 2A,
Washington DC 20426.
13. From the Commission's Home Page on the Internet, this
information is available using the eLibrary link. The full text of this
document is available on eLibrary in PDF and Microsoft Word format for
viewing, printing, and/or downloading. To access this document in
eLibrary, type the docket number excluding the last three digits of
this document in the docket number field.
14. User assistance is available for eLibrary and the Commission's
Web site during normal business hours at FERCOnlineSupport@ferc.gov or
by calling (866) 208-3676 or for TTY, contact (202) 502-8659.
The Commission orders:
(A) The specified control area operators and transmission
providers, whether or not they are otherwise subject to the
Commission's jurisdiction as public utilities, are directed to submit
to the Commission, by January 31, 2005, a completed survey of their
operator training practices, as discussed in the body of this order.
(B) The Secretary shall promptly publish a copy of this order in
the Federal Register.
By the Commission.
Linda Mitry,
Deputy Secretary.
Appendix A--Control Areas and Transmission Providers
Alabama Electric Cooperative Corp.
Alabama Power Company
Allegheny Electric Cooperative, Inc.
Allegheny Power
American Electric Power Service Corp.
American Municipal Electric Power-Ohio, Inc.
American Transmission Company, LLC
Aquila Inc.
Arizona Electric Power Cooperative Corp.
Arizona Power Authority
Arkansas Electric Cooperative Corp.
Associated Electric Cooperative, Inc.
Austin Energy Company
Baltimore Gas and Electric Company
Big Rivers Electric Corp.
Bonneville Power Administration
Brazos Electric Power Cooperative
Brownesville Public Utilities Board
Buckeye Power Inc.
California Independent System Operator Corp.
Calpine Corporation
CenterPoint Energy, Inc.
Central Iowa Power Coop
Cincinnati Gas & Electric Company
Cinergy Corp.
City of Tallahassee, Florida
City Utilities of Springfield, Illinois
Clay Electric Cooperative
Cleco Power LLC
Cleveland Electric Illuminating Company (First Energy)
Commonwealth Edison Company
Conectiv Energy Supply Inc.
ConEdison Energy, Inc.
Connecticut Light and Power Company
Corn Belt Power Coop
Dairyland Power
Detroit Edison Company
Dominion Generation
Dominion Virginia Power
DTE Energy Trading, Inc.
Duke Energy
Duquesne Light Company
East Kentucky Power Cooperative Inc.
East Texas Electric Cooperative Inc.
El Paso Electric Company
Electric Energy, Inc.
Electric Reliability Council of Texas, Inc.
Entergy Services Inc.
Excel Energy
Exelon Corp.
First Energy Corp.
Florida Municipal Power Agency
Florida Power & Light Company
Fort Pierce Utilities Authority
Gainesville Regional Utilities
Garland Power & Light
Georgia Power Company
Georgia Transmission Company
Grand River Dam Authority
GridAmerica LLC
Gulf Power Company
Hoosier Energy Rural Electric Coop Inc.
Idaho Power Company
Imperial Irrigation District
Indiana Municipal Power Agency
Indianapolis Power & Light Company
Indiantown Cogeneration, LP
International Transmission Company
ISO New England, Inc.
Jacksonville Electric Authority
Kansas City Power & Light Company
Keys Energy Services
Kissimmee Utility Authority
KPL-Westar Energy
L.A. Dept Water & Power
Lansing Board of Water and Light
LGE Energy
Long Island Lighting Company
Louisiana Energy & Power Authority
Lower Colorado River Authority
Michigan Electric Transmission Company LLC
Mid-America Interconnected Network, Inc.
Mid-American Energy Company
Midwest Independent System Transmission Operator Corp
MIECO Inc.
Minnesota Power
Mirant Americas Development, Inc.
Mississippi Power Company
Missouri River Energy Service
Modesto Irrigation District
Municipal Electric Authority of Georgia
National Grid
Nebraska Public Power District
New England Electric Transmission Company
New York Independent System Operator, Inc.
New York Power Authority
New York State Electric & Gas Corp.
North Carolina Eastern Municipal Power Agency
North Carolina Electric Membership Corp.
Northeast Texas Electric Cooperative
Northeast Utilities Service Company
Northern California Power Agency
Northern Indiana Public Service Company
Northwest Power Pool
Ocala Electric Utility
Oglethorpe Power Corp.
Ohio Edison Company (First Energy)
Ohio Power Company (AEP)
Ohio Valley Electric Corp
Oklahoma Gas & Electric
Oklahoma Municipal Power Authority
Orange & Rockland
Orlando Utility Commission
Otter Tail Power Company
Pacific Corp
[[Page 346]]
Pacific Gas & Electric Company
PECO Energy Company
PJM Interconnection, Inc.
PPL Utilities
Progress Energy
PSEG
Public Service Company of Colorado (New Century Energies)
Public Service Company of New Mexico
Puget Sound Energy, Inc.
Reedy Creek Energy Services
Reliant Energy Services, Inc.
Rochester Public Utilities
Sacramento Municipal Utility District
Salt River Project
San Diego Gas & Electric Company
Savannah Electric & Power Company
Seminole Electric Cooperative
Sierra Pacific Resources Transmission
Silicon Valley Power--City of Santa Clara
So. Mississippi Electric Power Assoc.
South Carolina Electric & Gas
South Carolina Public Service Authority
Southeastern Power Administration
Southern California Edison
Southern Company Services, Inc.
Southern Minnesota Municipal Power Agency
Southwest Power Pool, Inc.
Sunflower Electric Power Corp.
Tampa Electric Company
Tennessee Valley Authority
Tucson Electric Power Company
TXU Electric Delivery
Vermont Electric Power Company
Virginia Electric & Power Company
Wabash Valley Power Association Inc.
WE Energies
Westar Energy
Western Area Power Administration
Western Farmers Electric Cooperative
Wisconsin Public Service Corp.
Yadkin, Inc.
Attachment B
This FERC Operator Training Study survey is based upon the
template used in DOE STANDARD DOE-STD-1070-94 (June 1994), titled
Guidelines for Evaluation of Nuclear Facility Training Programs.
Part A--Management and Administration
1. Which of the following best describes the type of organization in
which you work?
A. NERC Regional Council
B. Regional Transmission Operator (RTO)
C. Independent System Operator (ISO)
D. Integrated Utility
E. Control Area
F. Transmission Company
G. Energy Marketing Company
H. NERC Reliability Coordinator
I. Municipal/Cooperative Company
2. Which of the following best describes your job position within
the organization in which you work?
A. Transmission Operator
B. Generation Operator
C. Interchange Operator
D. Marketing Operations Authority
E. System Reliability Authority
F. Balancing Authority
3. Which of the following best describes your company's policy
regarding training?
A. Training is not available
B. A training program exists and completion of the program is
required
C. Training program exists but completion of the program is not
required but is encouraged
4. How many staff are dedicated to providing training at your
location?
A. 0
B. 1
C. 2 or more
D. I do not know
5. Do you have a training department?
A. Yes
B. No
C. I do not know
6. Do you have dedicated training program developers?
A. Yes
B. No
C. I do not know
7. Do you have dedicated training program instructors?
A. Yes
B. No
C. I do not know
8. Does your training program have written program goals?
A. Yes
B. No
C. I do not know
9. Does your training program have written objectives?
A. Yes
B. No
C. I do not know
10. Is operational philosophy documented and used at your site?
A. Yes
B. No
C. I do not know
11. If you are responsible for conducting training, do you perform a
routine audit of the training program against the current tasks
required to be performed, the administrative requirements concerning
system operation, current regulatory requirements affecting the
program, and the adequacy of the resources necessary to run the
training program successfully?
A. Yes
B. No
C. I do not know
D. N/A
12. If you are responsible for conducting training, do you deliver a
report to management on the findings of your training program audit?
A. Yes
B. No
C. I do not know
D. N/A
13. If you are responsible for conducting training, does management
respond positively to the findings of your training program audit?
A. Yes
B. No
C. I do not know
D. N/A
14. If you are responsible for conducting training, are you required
by your training program to keep records of student performance at
the objective level (task, knowledge, and performance level)?
A. Yes
B. No
C. I do not know
D. N/A
15. If you are responsible for conducting training, are you required
to report on student progress to management at regular or predefined
intervals using data?
A. Yes
B. No
C. I do not know
D. N/A
16. If you are responsible for conducting training, do you have a
process in place that provides quality management of your training
program?
A. Yes
B. No
C. I do not know
D. N/A
17. If you are responsible for conducting training, does your
training program have defined customers (classifications of System
Operators or maintenance personnel) to be served by the program?
A. Yes
B. No
C. I do not know
D. N/A
18. Does your training program have a published schedule of training
program events?
A. Yes
B. No
C. I do not know
19. Does your training program have a person who is responsible for
overseeing the program?
A. Yes
B. No
C. I do not know
20. Does your training program have a budget process that exists to
fund training?
A. Yes
B. No
C. I do not know
21. Does your training program have a means to keep records for
individuals participating in the program?
A. Yes
B. No
C. I do not know
22. Does your training program have a means to evaluate the
effectiveness of the training program?
A. Yes
B. No
C. I do not know
23. Does your training program have an annual budget sufficient to
meet the needs of the training program?
A. Yes
B. No
C. I do not know
24. Does your facility have a site specific validated Job and Task
Analysis that was the basis for the design of your training program?
A. Yes
B. No
C. I do not know
25. Does this validated Job and Task Analysis have a specific
Difficulty, Importance,
[[Page 347]]
and Frequency score associated with it that is used to determine its
criticality within the training program?
A. Yes
B. No
C. I do not know
26. Does your training program have sufficient training aid
capability (i.e. overhead projectors, PowerPoint projectors,
computer terminals, white boards, mock-ups, etc.) to adequately
present the current training material?
A. Yes
B. No
C. I do not know
Part B--Training Staff Qualification
27. Does your training program have full time dedicated instructors
with no other concurrent duties for administration of the training
program at your location?
A. Yes
B. No
C. I do not know
28. How many full time dedicated instructors are assigned to the
training program at your location?
A. 0
B. 1
C. 2 or more
D. I do not know
29. Does your training program have an Instructor Qualification
program at your location?
A. Qualification is required and completed at our location
B. Qualification is required but not followed through at our
location
C. Qualification is not required, but will be in the future at
our location
D. Qualification is not required; there is no plan in place for
qualification at our location
30. Does the Instructor Qualification program develop instructor
skills required for effective presentation of training materials?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
31. Does the Instructor Qualification program ensure that the
instructors possess adequate technical qualifications in the
subjects they are assigned to teach?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
32. Does the Instructor Qualification program provide for
qualification of each instructor for each of the student training
settings in place at your location (i.e. classroom, simulator, on
the job training and/or computer based training)?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
33. If instructors who are not fully qualified under your Instructor
Qualification program or subject matter experts are used for class
presentations are they under supervision and provided guidance by a
fully qualified instructor?
A. Yes
B. No
C. I do not know
D. No qualification program is in place
34. Does your training program have training workshops for the
trainers and evaluators in support of program goals?
A. Yes
B. No
C. I do not know
35. Does your training program have designated individuals trained
to perform objective evaluations of the trainee's performance?
A. Yes
B. No
C. I do not know
36. In your training program, are the evaluators qualified to a
specific standard before they are allowed to evaluate student
performance?
A. Yes
B. No
C. I do not know
37. Does your training program monitor and evaluate instructor
performance to determine need for improvement in instructor
technical knowledge and/or instructional skills?
A. Yes
B. No
C. I do not know
38. Do you have a process in place for making changes to your
training program?
A. Yes
B. No
C. I do not know
39. Who can make recommendations for improvements to training?
(Select all that apply.)
A. Trainees
B. Managers
C. Supervisors
D. Trainers
Part C--Program Entrance Experience and Education Requirements
40. Are the majority of candidates for entry into the training
program employees from inside your company or new hires from outside
your company?
A. Employees from inside your company
B. New hires from outside your company
C. I do not know
41. For candidates from inside your company, does the training
program specify previous job requirements or job specialties for
entry into the training program?
A. Yes
B. No
C. I do not know
42. For candidates from inside your company, does the training
program specify any educational requirements for entry into the
training program?
A. Yes
B. No
C. I do not know
43. For candidates from inside your company, is company or union
seniority a determining factor for entry into the training program?
A. Yes
B. No
C. I do not know
44. For candidates from inside your company, does company or union
seniority override previous job requirements, job specialties or
educational requirements for entry into the training program?
A. Yes
B. No
C. I do not know
45. For candidates from outside your company, does the training
program specify previous job requirements or job specialties for
entry into the training program?
A. Yes
B. No
C. I do not know
46. For candidates from outside your company, does the training
program specify any educational requirements for entry into the
training program?
A. Yes
B. No
C. I do not know
47. For candidates from inside or outside your company, which of the
following does the training program specify as prerequisites for
entry into the training program? (Check all that are applicable to
your location.)
A. Physical requirements (i.e. ability to stand, walk or sit for
long periods etc.)
B. Medical health screening
C. Psychological screening
D. Personality screening
48. For candidates from inside or outside your company, does the
training program specify any knowledge screening test requirements
for entry into the training program?
A. Yes
B. No
C. I do not know
49. Are requirements for entry into the training program reviewed
and evaluated periodically to ensure trainees capable of completing
the course are selected for entry into the training program?
A. Yes
B. No
C. I do not know
Part D--Training Program Content Determination
50. Does your organization have a detailed Job Task Analysis
(JTA) for each position staffed at your location?
A. Yes
B. No
C. I do not know
D. A detailed JTA has not been developed for my location
51. Does your organization use a detailed JTA to assure that all
tasks required for safe and efficient job performance are addressed
by a training program at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my location
[[Page 348]]
52. Is the JTA for your location reviewed periodically and updated
as necessary to incorporate changes resulting from procedure
changes, facility systems changes, facility equipment changes,
changes in job scope, or technological chances that could affect job
performance requirements at your location?
A. Yes
B. No
C. I do not know
D. A detailed JTA has not been developed for my location
53. Does your training program meet the recommendations of NERC
guidelines for recommended training requirements for all positions
staffed at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my location
54. Does your training program meet the recommendations of FERC
guidelines for recommended training requirements for all positions
staffed at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my location
55. Is facility and/or industry experience used to identify training
program requirements for your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my location
56. Are department managers and/or supervisors trained to the same
standard as operational personnel at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my location
57. Are technical personnel such as computer maintenance personnel,
IT technicians and instrumentation and control technicians trained
to the same standard as operational personnel at your location?
A. Yes
B. No
C. I do not know
D. No training program exists at my location
Part E--Training Program Design and Development
58. Select which of the following best describes Classroom Training
at your location?
A. Classroom Training is required and completed at our location
B. Classroom Training is required but not followed through at
our location
C. Classroom Training is not required, but will be in the future
at our location
D. Classroom Training is not required; there is no plan in place
for classroom training at our location
59. If classroom training is provided at your location, how much
time is allocated to classroom training per year?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
60. If classroom training is provided at your location, are detailed
lesson plans or training guides available and used to define the
objectives, the task performances, associated knowledge and skills
and standards of performance required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Classroom training is not provided
61. If classroom training is provided at your location, do the
lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of each lesson
objective?
A. Yes
B. No
C. I do not know
D. Classroom training is not provided
62. Select which of the following best describes the Job
Qualification program at your location?
A. Qualification is required and completed at our location
B. Qualification is required but not followed through at our
location
C. Qualification is not required, but will be in the future at
our location
D. Qualification is not required; there is no plan in place for
job qualification at our location
63. If a job qualification program is provided at your location, how
much time is allocated to complete the program?
A. Six weeks or less
B. Six to twelve weeks
C. Twelve to sixteen weeks
D. More than sixteen weeks
E. N/A
64. If Job Qualification is required at your location, are detailed
lesson plans or training guides available and used to define the
objectives, the task performances, associated knowledge and skills
and standards of performance required for successful completion of
the qualification program?
A. Yes
B. No
C. I do not know
D. Job qualification training is not provided
65. If a Job Qualification program is provided at your location, do
the lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of the program
objectives?
A. Yes
B. No
C. I do not know
D. Job Qualification training is not provided
66. Select which of the following best describes a Job Certification
program at your location?
A. Certification is required and completed at our location
B. Certification is required but not followed through at our
location
C. Certification is not required, but will be in the future at
our location
D. Certification is not required; there is no plan in place for
job certification at our location
67. If a job certification program is provided at your location, how
much time is allocated to complete the program?
A. Six weeks or less
B. Six to twelve weeks
C. Twelve to sixteen weeks
D. More than sixteen weeks
E. N/A
68. If a Job Certification training is provided at your location,
are detailed lesson plans or training guides available and used to
define the objectives, the task performances, associated knowledge
and skills and standards of performance required for successful
completion of the job certification program objectives?
A. Yes
B. No
C. I do not know
D. Job certification training not is provided
69. If a Job Certification program is provided at your location, do
the lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of job certification
program objectives?
A. Yes
B. No
C. I do not know
D. Job certification training is not provided
70. Select which of the following best describes On the Job Training
program at your location?
A. On the Job Training is required and completed at our location
B. On the Job Training is required but not followed through at
our location
C. On the Job Training is not required, but will be in the
future at our location
D. On the Job Training is not required; there is no plan in
place for On the Job Training at our location
71. If On the Job training is provided at your location, how much
time is allocated to On the Job training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
72. If On the Job training is provided at your location, are
detailed lesson plans or training guides available and used to
define the objectives, the task performances, associated knowledge
and skills and standards of performance required for successful
completion of each lesson objective?
A. Yes
B. No
C. I do not know
D. On the job training is not provided
[[Page 349]]
73. If On the Job training is provided at your location, do the
lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of each lesson
objective?
A. Yes
B. No
C. I do not know
D. On the job training is not provided
74. Select which of the following best describes Computer Based
Training program at your location?
A. Computer Based Training is required and completed at our
location
B. Computer Based Training is required but not followed through
at our location
C. Computer Based Training is not required, but will be in the
future at our location
D. Computer Based Training is not required; there is no plan in
place for computer based training at our location
75. If Computer Based training is provided at your location, how
much time is allocated to Computer Based training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
76. If Computer Based training is provided at your location, are
detailed lesson plans or training guides available and used to
define the objectives, the task performances, associated knowledge
and skills and standards of performance required for successful
completion of each lesson objective?
A. Yes
B. No
C. I do not know
D. Computer based training is not provided
77. If Computer Based training is provided at your location, do the
lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of each lesson
objective?
A. Yes
B. No
C. I do not know
D. Computer based training is not provided
78. Select which of the following best describes Simulator Training
at your location?
A. Simulator Training is required and completed at our location
B. Simulator Training is required but not followed through at
our location
C. Simulator Training is not required, but will be in the future
at our location
D. Simulator Training is not required; there is no plan in place
for Simulator Training at our location
79. If Simulator training is provided at your location, how much
time is allocated to Simulator training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
80. If Simulator training is provided at your location, are detailed
lesson plans or training guides available and used to define the
objectives, the task performances, associated knowledge and skills
and standards of performance required for successful completion of
each lesson objective?
A. Yes
B. No
C. I do not know
D. Simulator training is not provided
81. If Simulator training is provided at your location, do the
lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of each lesson
objective?
A. Yes
B. No
C. I do not know
D. Simulator training is not provided
82. Select which of the following best describes Self Study Video
training at your location?
A. Self Study Video Training is required and completed at our
location
B. Self Study Video Training is required but not followed
through at our location
C. Self Study Video Training is not required, but will be in the
future at our location
D. Self Study Video Training is not required; there is no plan
in place for Self Study Video Training at our location
83. If Self Study Video training is provided at your location, how
much time is allocated to Simulator training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
84. If Self Study Video training is provided at your location, are
detailed lesson plans or training guides available and used to
define the objectives, the task performances, associated knowledge
and skills and standards of performance required for successful
completion of each lesson objective?
A. Yes
B. No
C. I do not know
D. Self Study Video training is not provided
85. If Self Study Video training is provided at your location, do
the lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of each lesson
objective?
A. Yes
B. No
C. I do not know
D. Self Study Video training is not provided
86. Select which of the following best describes Self Study Reading
training at your location?
A. Self Study Reading Training is required and completed at our
location
B. Self Study Reading Training is required but not followed
through at our location
C. Self Study Reading Training is not required, but will be in
the future at our location
D. Self Study Reading Training is not required; there is no plan
in place for Self Study Reading Training at our location
87. If Self Study Reading training is provided at your location, how
much time is allocated to Simulator training?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
88. If Self Study Reading training is provided at your location, are
detailed lesson plans or training guides available and used to
define the objectives, the task performances, associated knowledge
and skills and standards of performance required for successful
completion of each lesson objective?
A. Yes
B. No
C. I do not know
D. Self Study Reading training is not provided
89. If Self Study Reading training is provided at your location, do
the lesson plans or training guides objectives reflect the task
performances, associated knowledge and skills and standards of
performance required for successful completion of each lesson
objective?
A. Yes
B. No
C. I do not know
D. Self Study Reading training is not provided
90. Do you feel that lesson plans or training guides used at your
location provide sufficient information and detail to ensure
consistent and repeatable training each time they are used?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
91. Do you feel that lesson plans or training guides used at your
location provide sufficient information and detail to ensure
training meets the expectations of your company management?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
92. Do you feel that lesson plans or training guides used at your
location provide adequate standards for evaluating trainee
performance?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
93. Do you feel that the evaluation standards are fairly and
consistently applied to all trainees?
A. Yes
B. No
C. I do not know
[[Page 350]]
D. Evaluation standards are not used at my location
94. Do you feel that lesson plans or training guides used at your
location provide sufficient information to guide the instructor and
trainee in performing and accomplishing the required tasks?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
95. Are lesson plans or training guides used at your location
reviewed periodically by subject matter experts to ensure the
material contained in the document is both accurate and up to date?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
96. Are lesson plans or training guides used at your location
reviewed periodically by training department management to ensure
the material contained in the document is both accurate and up to
date?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
97. Are lesson plans or training guides used at your location
subject to a document control program to ensure that only the latest
approved revisions are used for training?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
98. Are lesson plans or training guides used at your location
approved by company designated management prior to use in the
training program?
A. Yes
B. No
C. I do not know
D. Lesson plans or training guides are not used at my location
99. Is a continuing training program in place at your location to
maintain and improve the knowledge and skills of workers?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at regular intervals at
my location
100. If continuing training is provided at your location, how much
time is allocated to continuing training on an annual basis?
A. One week or less
B. One to three weeks
C. Three to six weeks
D. More than six weeks
E. N/A
101. Is a continuing training program in place at your location to
provide refresher training on overtrain tasks at regular intervals?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at regular intervals at
my location
102. Is a continuing training program in place at your location to
provide timely training on facility and industry events?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at regular intervals at
my location
103. Is a continuing training program in place at your location to
provide timely training on facility and procedure modifications?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at regular intervals at
my location
104. Is a continuing training program in place at your location to
provide timely retraining to address performance deficiencies
identified on tasks performed at your location?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at regular intervals at
my location
105. Is a continuing training program in place at your location to
provide timely training on infrequently performed tasks prior to
expected performance of these tasks?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at regular intervals at
my location
Part F--Conduct of Training Program
Initial Job Training
106. At the start of a training program, are you provided with an
overview of your training program describing the different phases or
methods of training (i.e., classroom, OJT, simulator, computer based
training, laboratory, etc.) that will be required for successful
completion of the course?
A. Yes
B. No
C. I do not know
107. At the start of a training program, are you provided with an
overview of your training program describing the different subjects
to be presented and the order of presentation of subjects that will
be required for successful completion of the course?
A. Yes
B. No
C. I do not know
108. At the start of a training program, are you provided with an
overview of the learning objectives to be accomplished by the
training program?
A. Yes
B. No
C. I do not know
109. Do you feel that training at your location is presented in a
proper sequence to provide completion and understanding of basic or
necessary prerequisite knowledge prior to receiving training on more
advanced knowledge subjects?
A. Yes
B. No
C. I do not know
110. Do you feel that training at your location is presented in a
proper sequence to provide completion and proficiency at basic or
necessary prerequisite skills prior to receiving training on more
advanced skill level tasks?
A. Yes
B. No
C. I do not know
111. Do you feel that the training materials (training manuals,
system descriptions, operating and/or maintenance procedures,
operating and/or maintenance manuals, administrative guidelines,
etc) you were provided were sufficient to achieve the learning
objectives required for successful completion of the training
program?
A. Yes
B. No
C. I don't know
112. Do you feel that the instructor(s) used the reference material
provided in the most effective manner during class presentations?
A. Yes
B. No
C. I don't know
113. Do you feel that the instructor/student ratio during classroom
training was adequate to support effective learning?
A. Yes
B. No
C. I don't know
114. How many students are normally present during classroom
instruction at your location?
A. 1 to 5
B. 5 to 10
C. 10 to 20
D. 20 or more
115. During classroom training at your location, did the instructor
solicit student participation by encouraging student questions
during the presentations?
A. Yes
B. No
116. If individualized instructional methods such as computer based
training was used was sufficient guidance provided to ensure
effective knowledge transfer to the student?
A. Yes
B. No
C. Individualized instructional methods were not used
117. If individualized instructional methods such as computer based
training was used was the information presented by this media
generic in nature or specific to your location training?
A. Generic
B. Specific to your location training
C. Individualized instructional methods were not used
118. If individualized instructional methods
[[Page 351]]
such as computer based training was used was testing or evaluation
of your performance on the material part of the program?
A. Yes
B. No
C. Individualized instructional methods were not used
119. If testing or evaluation of your performance was part of the
computer based training were the results discussed with you by an
instructor?
A. Yes
B. No
C. Computer based methods of testing or evaluation were not used
120. If testing or evaluation of your performance was part of the
computer based training and your results were unsatisfactory did an
instructor discuss remedial actions that should be taken by you to
correct the deficiency?
A. Yes
B. No
C. Computer based methods of testing or evaluation were not used
121. Do you feel that computer based training is a viable option to
instructor led classroom training?
A. Yes
B. No
C. I do not know
D. Computer based training is not used at my location
122. If On the Job training (OJT) is performed is it conducted by
personnel trained in the instructional methods of performing OJT?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
123. If On the Job training (OJT) is performed are the standards and
requirements for successful completion of the program explained to
you?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
124. During OJT does the trainee manipulate controls and demonstrate
task performance on actual equipment to the extent possible based on
operational considerations?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
125. If manipulation of controls and demonstration of tasks is not
possible due to operational considerations during OJT, is a
simulated performance or walk-through performed which demonstrates
the student's knowledge of the conditions necessary for performance
of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
126. If manipulation of controls and demonstration of tasks is not
possible due to operational considerations during OJT, is a
simulated performance or walk-through performed which demonstrates
the student's knowledge of reference materials, tools and equipment
necessary for performance of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
127. Is student performance on OJT tasks evaluated immediately
following the exercise to reinforce the student's performance and
offer correction to any problems noted during performance of the
task?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
128. Do you feel that the OJT program training is effective in
enhancing the knowledge and performance skills associated with your
job?
A. Yes
B. No
C. I do not know
D. OJT is not performed at my location
129. If simulator training is included as part of your initial
training program, is it conducted at your location or is travel to
another location for simulator training required?
A. Performed at my location
B. Travel to another facility is required within my company
C. Travel is required to a facility outside my company
D. Simulator training is not performed
130. If simulator training is performed is the simulator an exact
replica of the actual control stations you are training to use?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
131. If the simulator is not an exact replica of your control
station, is sufficient explanation of the differences provided to
you to allow correlation of the training back to your actual control
stations?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
132. If the simulator is not an exact replica of your control
station do you feel that simulator training would be more effective
if the simulator was an exact replica?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
133. If simulator training is performed is it conducted by personnel
trained in the instructional methods of performing simulator
training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
134. If simulator training is performed are the standards and
requirements for successful completion of the program explained to
you?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
135. Is Simulator training used to teach the trainee to recognize
and control normal operations and conditions on your system?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
136. Is Simulator training used to teach the trainee to recognize
and control abnormal operations and conditions on your system?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
137. Is Simulator training used to teach the trainee to recognize
and control emergency operations and conditions on your system?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
138. Is Simulator training used to teach the trainee to recognize
and respond to failures of computer system(s) associated with the
process or system function on your actual control stations?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
139. Is Simulator training used to teach the trainee to recognize,
interpret, and respond to alarms specific to your system operations
conditions?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
140. Is simulator training used to teach the trainee the proper use
of normal, abnormal and emergency operating procedures?
A. Yes
B. No
C. Training on the proper use of operating procedures is not
performed
D. Simulator training is not performed
141. Is roll playing used during simulator training to teach the
trainee proper interaction with other people, groups or entities?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
142. Is team training used during simulator training to teach
trainees how to coordinate their activities with the activities of
team members?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
143. Is team training used during simulator training to teach
trainees the importance of proper and complete communication
[[Page 352]]
of system conditions and changes to system conditions to other team
members?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
144. Is student simulator training performance evaluated immediately
following the exercise to reinforce the student's performance and
offer correction to any problems noted during performance of the
training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
145. Do you feel that the Simulator training program is effective in
enhancing the knowledge and performance skills associated with your
job?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
Continuing Training
146. Do you feel that continuing training at your location is
presented in a manner that is effective in enhancing your knowledge
on subjects important to your job?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at my location
147. Do you feel that continuing training at your location is
presented in a manner that is effective in enhancing your skills
that are important to performance of your job?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at my location
148. Do you feel that the continuing training program is effective
in familiarizing you in a timely manner with changes in documents
such as procedural changes and system modifications associated with
your area of responsibility?
A. Yes
B. No
C. Continuing training is not performed at my location
149. Do you feel that the instructor(s) are fully versed on changes
to facility documents and able to communicate the importance and
impact of these changes to personnel during training?
A. Yes
B. No
150. Do you feel that the instructor/student ratio during continuing
training is adequate to support effective learning?
A. Yes
B. No
C. I do not know
D. Continuing training is not performed at my location
151. How many students are normally present during continuing
training instruction at your location
?A. 1 to 5
B. 5 to 10
C. 10 to 20
D. 20 or more
E. Continuing training is not performed at my location
152. If individualized instructional methods such as computer based
training are used for continuing training, is sufficient guidance
provided to ensure effective knowledge transfer to the student?
A. Yes
B. No
C. Individualized instructional methods are not used
153. If individualized instructional methods such as computer based
training is used for continuing training is testing or evaluation of
your performance on the material part of the program?
A. Yes
B. No
C. Individualized instructional methods are not used
154. If testing or evaluation of your performance is part of the
computer based training used for continuing training are the results
discussed with you by an instructor?
A. Yes
B. No
C. Computer based methods of testing or evaluation are not used
155. If testing or evaluation of your performance is part of the
computer based training used for continuing training and your
results were unsatisfactory did an instructor discuss remedial
actions that should be taken by you to correct the deficiency?
A. Yes
B. No
C. Computer based methods of testing or evaluation are not used
156. Do you feel that computer based training is a viable option to
instructor led continuing training?
A. Yes
B. No
C. I do not know
D. Computer based training is not used for continuing training
157. If On the Job training (OJT) is performed as part of your
continuing training is it conducted by personnel trained in the
instructional methods of performing OJT?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
158. If On the Job training (OJT) is performed are the standards and
requirements for successful completion of the continuing training
program explained to you?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
159. During OJT does the trainee manipulate controls and demonstrate
task performance on actual equipment to the extent possible based on
operational considerations during continuing training?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
160. If manipulation of controls and demonstration of tasks is not
possible due to operational considerations during OJT, is a
simulated performance or walk-through performed as part of the
continuing training program which demonstrates the student's
knowledge of the conditions necessary for performance of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
161. If manipulation of controls and demonstration of tasks is not
possible due to operational considerations during OJT, is a
simulated performance or walk-through performed as part of the
continuing training program which demonstrates the student's
knowledge of reference materials, tools and equipment necessary for
performance of the task?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
162. Is student performance on OJT tasks evaluated immediately
following the exercise to reinforce the student's performance and
offer correction to any problems noted during performance of the
task for continuing training?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
163. Do you feel that the OJT program as part of the continuing
training is effective in enhancing the knowledge and performance
skills associated with your job?
A. Yes
B. No
C. I do not know
D. OJT is not performed for continuing training
164. If simulator training is included as part of your continuing
training program, is it conducted at your location or is travel to
another location for simulator training required?
A. Performed at my location
B. Travel to another facility is required within my company
C. Travel is required to a facility outside my company
D. Simulator training is not performed
165. If simulator training is performed as part of a continuing
training program is the simulator an exact replica of the actual
control stations you are training to use?
A. Yes
B. No
C. I do not know
[[Page 353]]
D. Simulator training is not performed
166. If the simulator used for continuing training is not an exact
replica of your control station, is sufficient explanation of the
differences provided to you to allow correlation of the training
back to your actual control stations?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
167. If the simulator used for continuing training is not an exact
replica of your control station do you feel that simulator training
would be more effective if the simulator was an exact replica?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
168. If simulator training is performed as part of a continuing
training program is it conducted by personnel trained in the
instructional methods of performing simulator training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
169. If simulator training is performed as part of a continuing
training program are the standards and requirements for successful
completion of the program explained to you?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
170. Is Simulator training used to teach the trainee to recognize
and control normal operations and conditions on your system during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
171. Is Simulator training used to teach the trainee to recognize
and control abnormal operations and conditions on your system during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
172. Is Simulator training used to teach the trainee to recognize
and control emergency operations and conditions on your system
during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
173. Is Simulator training used to teach the trainee to recognize
and respond to failures of computer system(s) associated with the
process or system function on your actual control stations during
continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
174. Is Simulator training used to teach the trainee to recognize,
interpret, and respond to alarms specific to your system operations
conditions during continuing training?
A. Yes
B. No
C. I do not know
D. Simulator training is not performed
175. Is Simulator training used to teach the trainee the proper use
of normal, abnorm
