Agency Information Collection Activities: Extension of an Approved Information Collection Request; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 37508-37509 [2017-16873]
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Federal Register / Vol. 82, No. 153 / Thursday, August 10, 2017 / Notices
facility, please enclose a stamped, selfaddressed postcard or envelope.
We will consider all comments and
materials received during the comment
period. FMCSA may issue a final
determination at any time after the close
of the comment period.
V. Viewing Comments and Documents
To view comments, as well as any
documents mentioned in this preamble,
go to https://www.regulations.gov and in
the search box insert the docket number
FMCSA–2017–0022 and click ‘‘Search.’’
Next, click ‘‘Open Docket Folder’’ and
you will find all documents and
comments related to this notice.
Issued on: August 3, 2017.
Larry W. Minor,
Associate Administrator for Policy.
[FR Doc. 2017–16861 Filed 8–9–17; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety
Administration
[Docket No. FMCSA–2017–0138]
Agency Information Collection
Activities: Extension of an Approved
Information Collection Request;
Comment Request; Generic Clearance
for the Collection of Qualitative
Feedback on Agency Service Delivery
Federal Motor Carrier Safety
Administration (FMCSA), DOT.
ACTION: Notice and request for
comments.
AGENCY:
In accordance with the
Paperwork Reduction Act of 1995,
FMCSA announces its plan to submit
the Information Collection Request (ICR)
described below to the Office of
Management and Budget (OMB) for its
review and approval, and invites public
comment. FMCSA requests approval to
extend an existing ICR titled, ‘‘Generic
Clearance for the Collection of
Qualitative Feedback on Agency Service
Delivery.’’ This ICR allows for ongoing,
collaborative and actionable
communication between FMCSA and its
customers and stakeholders. It also
allows feedback to contribute directly to
the improvement of program
management. The purpose of this notice
is to allow 60 days for public comment
before FMCSA submits its request to
OMB.
mstockstill on DSK30JT082PROD with NOTICES
SUMMARY:
We must receive your comments
on or before October 10, 2017.
ADDRESSES: You may submit comments
identified by Federal Docket
Management System (FDMS) Docket
DATES:
VerDate Sep<11>2014
17:03 Aug 09, 2017
Jkt 241001
Number FMCSA–2017–0138 using any
of the following methods:
• Federal eRulemaking Portal: https://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail: Docket Management Facility;
U.S. Department of Transportation, 1200
New Jersey Avenue SE., West Building,
Ground Floor, Room W12–140,
Washington, DC 20590–0001.
• Hand Delivery or Courier: West
Building, Ground Floor, Room W12–
140, 1200 New Jersey Avenue SE.,
Washington, DC, between 9 a.m. and 5
p.m. e.t., Monday through Friday,
except Federal holidays.
Instructions: All submissions must
include the Agency name and docket
number. For detailed instructions on
submitting comments and additional
information on the exemption process,
see the ‘‘Public Participation’’ heading
below. Note that all comments received
will be posted without change to https://
www.regulations.gov, including any
personal information provided. Please
see the ‘‘Privacy Act’’ heading below.
Docket: For access to the docket to
read background documents or
comments received, go to https://
www.regulations.gov, and follow the
online instructions for accessing the
dockets, or go to the street address listed
above.
Privacy Act: Anyone can search the
electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or signing the comment, if
submitted on behalf of an association,
business, labor union, etc.). You may
review DOT’s complete Privacy Act
Statement for the Federal Docket
Management System published in the
Federal Register on January 17, 2008
(73 FR 3316), or you may visit https://
www.gpo.gov/fdsys/pkg/FR-2008-01-17/
pdf/E8-785.pdf.
Public Participation: The Federal
eRulemaking Portal is available 24
hours each day, 365 days each year. You
can obtain electronic submission and
retrieval help and guidelines under the
‘‘help’’ section of the Federal
eRulemaking Portal Web site. If you
want us to notify you that we received
your comments, please include a selfaddressed, stamped envelope or
postcard if you submitted your
comments by mail or hand delivery, or
print the acknowledgement page that
appears after submitting comments
online. Comments received after the
comment closing date will be included
in the docket and will be considered to
the extent practicable.
FOR FURTHER INFORMATION CONTACT: Mr.
Martin Walker, Division Chief, FMCSA,
PO 00000
Frm 00091
Fmt 4703
Sfmt 4703
Office of Research. Telephone (202)
385–2364; or email martin.walker@
dot.gov. Department of Transportation,
Federal Motor Carrier Safety
Administration, 1200 New Jersey
Avenue SE., Mail Stop W63–432,
Washington, DC 20590.
SUPPLEMENTARY INFORMATION:
Background: Executive Order 12862,
‘‘Setting Customer Service Standards,’’
directs Federal agencies to provide
service to the public that matches or
exceeds the best service available in the
private sector (58 FR 48257, Sept. 11,
1993). In order to work continuously to
ensure that our programs are effective
and meet our customers’ needs, FMCSA
seeks to extend OMB approval of a
generic clearance to collect qualitative
feedback from our customers on our
service delivery. The surveys covered in
this generic clearance provide a way for
FMCSA to collect this data directly from
our customers.
The proposed future information
collection activity provides a means to
garner qualitative customer and
stakeholder feedback in an efficient,
timely manner, in accordance with the
Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but are not statistical surveys that yield
quantitative results that can be
generalized to the population of study.
This feedback will provide insights into
customer or stakeholder perceptions,
experiences and expectations, provide
an early warning of issues with service,
or focus attention on areas where
communication, training or changes in
operations might improve delivery of
products or services. The information
collected from our customers and
stakeholders will help ensure that users
have an effective, efficient and
satisfying experience with FMCSA’s
programs.
The solicitation of feedback will target
areas such as: Timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and
stakeholders on the Agency’s services
will be unavailable.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collections are voluntary;
E:\FR\FM\10AUN1.SGM
10AUN1
mstockstill on DSK30JT082PROD with NOTICES
Federal Register / Vol. 82, No. 153 / Thursday, August 10, 2017 / Notices
• The collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• The collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered will be used
only internally for general service
improvement and program management
purposes and is not intended for release
outside of the agency;
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: The target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures
that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
VerDate Sep<11>2014
17:03 Aug 09, 2017
Jkt 241001
and other matters that are commonly
considered private.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2126–0049.
Type of Request: Extension of a
currently-approved information
collection.
Respondents: State and local agencies,
the general public and stakeholders,
original equipment manufacturers and
suppliers to the commercial motor
vehicle (CMV) industry, fleets, owneroperators, state CMV safety agencies,
research organizations and contractors,
news organizations, safety advocacy
groups, and other Federal agencies.
Estimated Number of Respondents:
9,270.
Estimated Time per Response: Range
from 5–30 minutes.
Expiration Date: March 31, 2018.
Frequency of Response: Generally, on
an annual basis.
Estimated Total Annual Burden:
2,233.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including: (1)
Whether the proposed collection is
necessary for the performance of
FMCSA’s functions; (2) the accuracy of
the estimated burden; (3) ways for
FMCSA to enhance the quality,
usefulness, and clarity of the collected
information; and (4) ways that the
burden could be minimized without
reducing the quality of the collected
information. The agency will summarize
or include your comments in the request
for OMB’s clearance of this information
collection.
Issued under the authority of 49 CFR 1.87
on: August 2, 2017.
G. Kelly Regal,
Associate Administrator, Office of Research
and Information Technology.
[FR Doc. 2017–16873 Filed 8–9–17; 8:45 am]
BILLING CODE 4910–EX–P
DEPARTMENT OF TRANSPORTATION
National Highway Traffic Safety
Administration
Reports, Forms, and Record Keeping
Requirements: Agency Information
Collection Activity Under OMB Review
National Highway Traffic
Safety Administration (NHTSA), U.S.
Department of Transportation (DOT).
ACTION: Notice.
AGENCY:
In compliance with the
Paperwork Reduction Act of 1995, this
notice announces that the Information
SUMMARY:
PO 00000
Frm 00092
Fmt 4703
Sfmt 4703
37509
Collection Request (ICR) abstracted
below has been forwarded to the Office
of Management and Budget (OMB) for
review and comment. The ICR describes
the nature of the information collection
and the expected burden. The agency
did not receive comments on the
Federal Register notice with a 60-day
comment period.
DATES: Comments must be submitted on
or before September 11, 2017.
ADDRESSES: Send comments, within 30
days, to the Office of Information and
Regulatory Affairs, Office of
Management and Budget, 725 17th
Street NW., Washington, DC 20503,
Attention NHTSA Desk Officer.
FOR FURTHER INFORMATION CONTACT:
Mary T. Byrd, Office of Behavioral
Safety Research (NPD–320), National
Highway Traffic Safety Administration,
1200 New Jersey Avenue SE., W46–466,
Washington, DC 20590. Ms. Byrd’s
phone number is 202–366–5595 and her
email address is Mary.Byrd@dot.gov.
SUPPLEMENTARY INFORMATION:
Title: Psychological Constructs
Related to Seat Belt Use (PCRSBU).
Type of Request: New information
collection requirement.
Abstract: Seat belts reduce the risk of
death by 45% among drivers and frontseat passenger car occupants and by
60% among drivers and front-seat light
truck occupants across all crash types—
yet, not everyone uses a seat belt on
every trip. According to the latest
National Occupant Protection Use
Survey (NOPUS), seat belt use in the
United States was 90% in 2016.
Although a high percentage of people
were observed wearing seat belts
through NOPUS, among passenger
vehicle occupants killed in motor
vehicle crashes in 2015, only 52% were
wearing a seat belt. Thus, there is still
room to save lives by getting more
people to wear seat belts. In order to
develop programs with potential to
reach those who do not wear seat belts,
we need to know as much as we can
about this group. Currently, we know a
lot about the demographic correlates of
seat belt use (e.g., age, gender), but we
do not know much about other
individual-level contributors to nonuse.
The purpose of this research is to
identify psychological constructs and
psychosocial factors associated with the
non-use and part-time use of seat belts
to inform the development of
countermeasures.
The National Highway Traffic Safety
Administration (NHTSA) proposes to
conduct a nationally representative
web-based survey using the Growth for
Knowledge (GfK) KnowledgePanel, a
probability-based web panel that has
E:\FR\FM\10AUN1.SGM
10AUN1
]]>Agencies
[Federal Register Volume 82, Number 153 (Thursday, August 10, 2017)]
[Notices]
[Pages 37508-37509]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-16873]
-----------------------------------------------------------------------
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration
[Docket No. FMCSA-2017-0138]
Agency Information Collection Activities: Extension of an
Approved Information Collection Request; Comment Request; Generic
Clearance for the Collection of Qualitative Feedback on Agency Service
Delivery
AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA
announces its plan to submit the Information Collection Request (ICR)
described below to the Office of Management and Budget (OMB) for its
review and approval, and invites public comment. FMCSA requests
approval to extend an existing ICR titled, ``Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery.'' This
ICR allows for ongoing, collaborative and actionable communication
between FMCSA and its customers and stakeholders. It also allows
feedback to contribute directly to the improvement of program
management. The purpose of this notice is to allow 60 days for public
comment before FMCSA submits its request to OMB.
DATES: We must receive your comments on or before October 10, 2017.
ADDRESSES: You may submit comments identified by Federal Docket
Management System (FDMS) Docket Number FMCSA-2017-0138 using any of the
following methods:
Federal eRulemaking Portal: https://www.regulations.gov.
Follow the online instructions for submitting comments.
Fax: 1-202-493-2251.
Mail: Docket Management Facility; U.S. Department of
Transportation, 1200 New Jersey Avenue SE., West Building, Ground
Floor, Room W12-140, Washington, DC 20590-0001.
Hand Delivery or Courier: West Building, Ground Floor,
Room W12-140, 1200 New Jersey Avenue SE., Washington, DC, between 9
a.m. and 5 p.m. e.t., Monday through Friday, except Federal holidays.
Instructions: All submissions must include the Agency name and
docket number. For detailed instructions on submitting comments and
additional information on the exemption process, see the ``Public
Participation'' heading below. Note that all comments received will be
posted without change to https://www.regulations.gov, including any
personal information provided. Please see the ``Privacy Act'' heading
below.
Docket: For access to the docket to read background documents or
comments received, go to https://www.regulations.gov, and follow the
online instructions for accessing the dockets, or go to the street
address listed above.
Privacy Act: Anyone can search the electronic form of all comments
received into any of our dockets by the name of the individual
submitting the comment (or signing the comment, if submitted on behalf
of an association, business, labor union, etc.). You may review DOT's
complete Privacy Act Statement for the Federal Docket Management System
published in the Federal Register on January 17, 2008 (73 FR 3316), or
you may visit https://www.gpo.gov/fdsys/pkg/FR-2008-01-17/pdf/E8-785.pdf.
Public Participation: The Federal eRulemaking Portal is available
24 hours each day, 365 days each year. You can obtain electronic
submission and retrieval help and guidelines under the ``help'' section
of the Federal eRulemaking Portal Web site. If you want us to notify
you that we received your comments, please include a self-addressed,
stamped envelope or postcard if you submitted your comments by mail or
hand delivery, or print the acknowledgement page that appears after
submitting comments online. Comments received after the comment closing
date will be included in the docket and will be considered to the
extent practicable.
FOR FURTHER INFORMATION CONTACT: Mr. Martin Walker, Division Chief,
FMCSA, Office of Research. Telephone (202) 385-2364; or email
martin.walker@dot.gov. Department of Transportation, Federal Motor
Carrier Safety Administration, 1200 New Jersey Avenue SE., Mail Stop
W63-432, Washington, DC 20590.
SUPPLEMENTARY INFORMATION: Background: Executive Order 12862, ``Setting
Customer Service Standards,'' directs Federal agencies to provide
service to the public that matches or exceeds the best service
available in the private sector (58 FR 48257, Sept. 11, 1993). In order
to work continuously to ensure that our programs are effective and meet
our customers' needs, FMCSA seeks to extend OMB approval of a generic
clearance to collect qualitative feedback from our customers on our
service delivery. The surveys covered in this generic clearance provide
a way for FMCSA to collect this data directly from our customers.
The proposed future information collection activity provides a
means to garner qualitative customer and stakeholder feedback in an
efficient, timely manner, in accordance with the Administration's
commitment to improving service delivery. By qualitative feedback we
mean information that provides useful insights on perceptions and
opinions, but are not statistical surveys that yield quantitative
results that can be generalized to the population of study. This
feedback will provide insights into customer or stakeholder
perceptions, experiences and expectations, provide an early warning of
issues with service, or focus attention on areas where communication,
training or changes in operations might improve delivery of products or
services. The information collected from our customers and stakeholders
will help ensure that users have an effective, efficient and satisfying
experience with FMCSA's programs.
The solicitation of feedback will target areas such as: Timeliness,
appropriateness, accuracy of information, courtesy, efficiency of
service delivery, and resolution of issues with service delivery.
Responses will be assessed to plan and inform efforts to improve or
maintain the quality of service offered to the public. If this
information is not collected, vital feedback from customers and
stakeholders on the Agency's services will be unavailable.
The Agency will only submit a collection for approval under this
generic clearance if it meets the following conditions:
The collections are voluntary;
[[Page 37509]]
The collections are low-burden for respondents (based on
considerations of total burden hours, total number of respondents, or
burden-hours per respondent) and are low-cost for both the respondents
and the Federal Government;
The collections are non-controversial and do not raise
issues of concern to other Federal agencies;
Any collection is targeted to the solicitation of opinions
from respondents who have experience with the program or may have
experience with the program in the near future;
Personally identifiable information (PII) is collected
only to the extent necessary and is not retained;
Information gathered will be used only internally for
general service improvement and program management purposes and is not
intended for release outside of the agency;
Information gathered will not be used for the purpose of
substantially informing influential policy decisions; and
Information gathered will yield qualitative information;
the collections will not be designed or expected to yield statistically
reliable results or used as though the results are generalizable to the
population of study.
Feedback collected under this generic clearance provides useful
information, but it does not yield data that can be generalized to the
overall population. This type of generic clearance for qualitative
information will not be used for quantitative information collections
that are designed to yield reliably actionable results, such as
monitoring trends over time or documenting program performance. Such
data uses require more rigorous designs that address: The target
population to which generalizations will be made, the sampling frame,
the sample design (including stratification and clustering), the
precision requirements or power calculations that justify the proposed
sample size, the expected response rate, methods for assessing
potential non-response bias, the protocols for data collection, and any
testing procedures that were or will be undertaken prior to fielding
the study. Depending on the degree of influence the results are likely
to have, such collections may still be eligible for submission for
other generic mechanisms that are designed to yield quantitative
results.
As a general matter, information collections will not result in any
new system of records containing privacy information and will not ask
questions of a sensitive nature, such as sexual behavior and attitudes,
religious beliefs, and other matters that are commonly considered
private.
Title: Generic Clearance for the Collection of Qualitative Feedback
on Agency Service Delivery.
OMB Control Number: 2126-0049.
Type of Request: Extension of a currently-approved information
collection.
Respondents: State and local agencies, the general public and
stakeholders, original equipment manufacturers and suppliers to the
commercial motor vehicle (CMV) industry, fleets, owner-operators, state
CMV safety agencies, research organizations and contractors, news
organizations, safety advocacy groups, and other Federal agencies.
Estimated Number of Respondents: 9,270.
Estimated Time per Response: Range from 5-30 minutes.
Expiration Date: March 31, 2018.
Frequency of Response: Generally, on an annual basis.
Estimated Total Annual Burden: 2,233.
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including: (1) Whether the proposed
collection is necessary for the performance of FMCSA's functions; (2)
the accuracy of the estimated burden; (3) ways for FMCSA to enhance the
quality, usefulness, and clarity of the collected information; and (4)
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize or include your
comments in the request for OMB's clearance of this information
collection.
Issued under the authority of 49 CFR 1.87 on: August 2, 2017.
G. Kelly Regal,
Associate Administrator, Office of Research and Information Technology.
[FR Doc. 2017-16873 Filed 8-9-17; 8:45 am]
BILLING CODE 4910-EX-P
