Agency Information Collection Activities; Submission for OMB Review; Comment Request; A Study of Customer Satisfaction With Five Office of Disability Employment Policy (ODEP) Technical Assistance (TA) Centers, 27080-27081 [2017-12232]
Download as PDF
<![CDATA[
nlaroche on DSK30NT082PROD with NOTICES
27080
Federal Register / Vol. 82, No. 112 / Tuesday, June 13, 2017 / Notices
Commenters are encouraged, but not
required, to send a courtesy copy of any
comments by mail or courier to the U.S.
Department of Labor—OASAM, Office
of the Chief Information Officer, Attn:
Departmental Information Compliance
Management Program, Room N1301,
200 Constitution Avenue NW.,
Washington, DC 20210; or by email:
DOL_PRA_PUBLIC@dol.gov.
FOR FURTHER INFORMATION CONTACT:
Michel Smyth by telephone at 202–693–
4129, TTY 202–693–8064, (these are not
toll-free numbers) or by email at DOL_
PRA_PUBLIC@dol.gov.
SUPPLEMENTARY INFORMATION: This ICR
seeks to extend PRA authority for the
Application of the Employee Polygraph
Protection Act (EPPA) information
collection. These third-party
notifications and recordkeeping
requirements help ensure polygraph
examinees receive the protections and
rights provided by the EPPA. EPPA
sections 5 and 7 through 9 authorize
this information collection. See 29
U.S.C. 2004, 2006–2008.
This information collection is subject
to the PRA. A Federal agency generally
cannot conduct or sponsor a collection
of information, and the public is
generally not required to respond to an
information collection, unless it is
approved by the OMB under the PRA
and displays a currently valid OMB
Control Number. In addition,
notwithstanding any other provisions of
law, no person shall generally be subject
to penalty for failing to comply with a
collection of information that does not
display a valid Control Number. See 5
CFR 1320.5(a) and 1320.6. The DOL
obtains OMB approval for this
information collection under Control
Number 1235–0005.
OMB authorization for an ICR cannot
be for more than three (3) years without
renewal, and the current approval for
this collection is scheduled to expire on
October 31, 2017. The DOL seeks to
extend PRA authorization for this
information collection for three (3) more
years, without any change to existing
requirements. The DOL notes that
existing information collection
requirements submitted to the OMB
receive a month-to-month extension
while they undergo review. For
additional substantive information
about this ICR, see the related notice
published in the Federal Register on
December 19, 2016 (81 FR 91956).
Interested parties are encouraged to
send comments to the OMB, Office of
Information and Regulatory Affairs at
the address shown in the ADDRESSES
section within thirty (30) days of
publication of this notice in the Federal
VerDate Sep<11>2014
14:58 Jun 12, 2017
Jkt 241001
Register. In order to help ensure
appropriate consideration, comments
should mention OMB Control Number
1235–0005. The OMB is particularly
interested in comments that:
• Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
• Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submission of
responses.
Agency: DOL–WHD.
Title of Collection: Application of the
Employee Polygraph Protection Act.
OMB Control Number: 1235–0005.
Affected Public: Private Sector—
business or other for-profits, farms, and
not-for-profit institutions.
Total Estimated Number of
Respondents: 85,200.
Total Estimated Number of
Responses: 757,400.
Total Estimated Annual Time Burden:
68,739 hours.
Total Estimated Annual Other Costs
Burden: $0.
Authority: 44 U.S.C. 3507(a)(1)(D).
Dated: June 7, 2017.
Michel Smyth,
Departmental Clearance Officer.
[FR Doc. 2017–12230 Filed 6–12–17; 8:45 am]
BILLING CODE 4510–27–P
DEPARTMENT OF LABOR
Office of the Secretary
Agency Information Collection
Activities; Submission for OMB
Review; Comment Request; A Study of
Customer Satisfaction With Five Office
of Disability Employment Policy
(ODEP) Technical Assistance (TA)
Centers
Office of the Assistant
Secretary for Policy, Chief Evaluation
Office, Department of Labor.
ACTION: Notice.
AGENCY:
The Department of Labor
(DOL), as part of its continuing effort to
SUMMARY:
PO 00000
Frm 00045
Fmt 4703
Sfmt 4703
reduce paperwork and respondent
burden, conducts a preclearance
consultation program to provide the
general public and Federal agencies
with an opportunity to comment on
proposed and/or continuing collections
of information in accordance with the
Paperwork Reduction Act (PRA) of 1995
(PRA95) [44 U.S.C. 3506(c)(2)(A)]. This
program helps to ensure that requested
data can be provided in the desired
format, reporting burden (time and
financial resources) is minimized,
collection instruments are clearly
understood, and the impact of collection
requirements on respondents is properly
assessed.
Currently, the Department of Labor is
soliciting comments concerning the
collection of data for a study of
customer satisfaction with five Office of
Disability Employment Policy (ODEP)
Technical Assistance (TA) Centers. A
copy of the proposed Information
Request (ICR) can be obtained by
contacting the office listed in the
addressee section of this notice.
DATES: Written comments must be
submitted to the office listed in the
addresses section below on or before
August 14, 2017.
ADDRESSES: You may submit comments
by either one of the following methods:
Email: ChiefEvaluationOffice@dol.gov;
Mail or Courier: Cherise Hunter, Chief
Evaluation Office, U.S. Department of
Labor, Room S–1303, 200 Constitution
Avenue NW., Washington, DC 20210.
Instructions: Please submit one copy
of your comments by only one method.
All submissions received must include
the agency name and OMB Control
Number identified above for this
information collection. Because we
continue to experience delays in
receiving mail in the Washington, DC
area, commenters are strongly
encouraged to transmit their comments
electronically via email or to submit
them by mail early. Comments,
including any personal information
provided, become a matter of public
record. They will also be summarized
and/or included in the request for OMB
approval of the information collection
request.
FOR FURTHER INFORMATION CONTACT:
Cherise Hunter by email at
ChiefEvaluationOffice@dol.gov.
SUPPLEMENTARY INFORMATION:
I. Background. The Chief Evaluation
Office (CEO) of the U.S. Department of
Labor in partnership with the Office of
Disability Employment Policy (ODEP)
seeks to examine customer satisfaction
with ODEP TA Centers. ODEP
established five TA Centers to serve a
diverse set of purposes, functions, and
E:\FR\FM\13JNN1.SGM
13JNN1
27081
Federal Register / Vol. 82, No. 112 / Tuesday, June 13, 2017 / Notices
customers. Operating with grants
funded by ODEP, these Centers assist
employers, federal agencies, state
governments, non-profits, individuals
with disabilities, and others with
technical assistance and policy
development concerning the integration
of people with disabilities into
employment. The overarching goals of
the study are to determine the extent to
which customers are satisfied with the
TA provided by the Centers and to
document the processes and methods
used by the TA Centers to encourage the
adoption and implementation of ODEP’s
policies and practices by targeted and
untargeted customers. This study will
answer research questions regarding
how the TA Centers operate, the quality
and utility of the services they provide,
and the degree to which Center
programs and services have led to the
adoption and implementation of ODEPrecommended policies and practices, as
perceived by customers. This Federal
Register Notice provides the
opportunity to comment on the four
proposed data collection instruments
that will be used in the study:
* The Pulse Survey. Customers with
an available email address will receive
an email invitation to complete a brief
web survey approximately 48 hours
following contact with a TA Center.
This questionnaire will collect
information on the customer’s level of
satisfaction with Center staff, the
usefulness of the information obtained,
their overall satisfaction with the
interaction, and the likelihood they
would recommend the Center to others.
* The In-Depth Survey. Frequent
customers and customers who have
ongoing relationships with the Centers
will be contacted annually and invited
to complete a more in-depth web survey
to assess their overall satisfaction with
the Centers. In addition to assessing
satisfaction with Center staff, the
Centers overall, and the utility of
information obtained, the In-Depth
Survey will delve into the utility of
network and collaborative activities, the
extent to which the TA was applied or
implemented, and whether or not the
customer adopted new policies or
practices.
* Qualitative Interviews with
Customers. Qualitative interviews will
be conducted annually with a small
sample of three types of customers—
employers, government agencies, and
community-based organizations—to
assess the utility and implementation of
TA and policy dissemination within
specific settings of different
organizations.
* Qualitative Interviews with Center
Staff. Annual qualitative interviews
with Center staff will collect
information on their perspective on
adoption and implementation of ODEPrecommended policies and practices.
II. Desired Focus of Comments.
Currently, the Department of Labor is
soliciting comments concerning the
above data collection for a study of
customer satisfaction with the five
ODEP TA Centers. DOL is particularly
interested in comments that:
• Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the agency, including
whether the information will have
practical utility;
• Evaluate the accuracy of the
agency’s estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
• Enhance the quality, utility, and
clarity of the information to be
collected; and
• Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
III. Current Actions. At this time, the
Department of Labor is requesting
clearance for data collection to assess
customer satisfaction with five ODEP
TA Centers via surveys with Center
customers and qualitative interviews
with Center customers and staff.
Type of Review: New information
collection request.
OMB Control Number: XXXX–0NEW.
ESTIMATED TOTAL BURDEN HOURS
Total
number of
respondents
Data collection activity
Number of
responses per
respondent
Total annual
responses
Average
burden hours
per response
Total annual
burden hours
33,900
9,855
72
30
1
1
1
1
11,300
3,285
24
10
.083
.250
1.000
1.000
937.90
821.25
24.00
10.00
Total ..............................................................................
nlaroche on DSK30NT082PROD with NOTICES
Pulse Survey ........................................................................
In-Depth Survey ...................................................................
Qualitative Interviews with Customers .................................
Qualitative Interviews with Center staff ...............................
43,857
........................
14,619
........................
1793.15
Affected Public: Customers and staff
of the five ODEP TA Centers: The
Employer Resource Network (EARN);
the National Collaborative on Workforce
and Disability for Youth (NCWD/Y); the
Job Accommodation Network (JAN); the
Partnership on Employment and
Accessible Technology (PEAT); and the
National Center on Leadership for the
Employment and Economic
Advancement of People with
Disabilities (LEAD).
Form(s): Pulse Survey, In-Depth
Survey, Qualitative Interview
Discussion Guides.
Total Respondents: 43,857.
Annual Frequency: One time.
VerDate Sep<11>2014
14:58 Jun 12, 2017
Jkt 241001
Comments submitted in response to
this request will be summarized and/or
included in the request for Office of
Management and Budget approval of the
information collection request; they will
also become a matter of public record.
Dated: June 7, 2017.
Molly Irwin,
Chief Evaluation Officer, U.S. Department of
Labor.
[FR Doc. 2017–12232 Filed 6–12–17; 8:45 am]
BILLING CODE 4510–HX–P
PO 00000
Frm 00046
Fmt 4703
Sfmt 4703
DEPARTMENT OF LABOR
Wage and Hour Division
Agency Information Collection
Activities; Announcement of OMB
Approvals
Wage and Hour Division,
Department of Labor.
AGENCY:
ACTION:
Notice.
The Department of Labor,
Wage and Hour Division announces that
the Office of Management and Budget
(OMB) has approved certain collections
of information listed in the
SUMMARY:
E:\FR\FM\13JNN1.SGM
13JNN1
]]>Agencies
[Federal Register Volume 82, Number 112 (Tuesday, June 13, 2017)]
[Notices]
[Pages 27080-27081]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2017-12232]
-----------------------------------------------------------------------
DEPARTMENT OF LABOR
Office of the Secretary
Agency Information Collection Activities; Submission for OMB
Review; Comment Request; A Study of Customer Satisfaction With Five
Office of Disability Employment Policy (ODEP) Technical Assistance (TA)
Centers
AGENCY: Office of the Assistant Secretary for Policy, Chief Evaluation
Office, Department of Labor.
ACTION: Notice.
-----------------------------------------------------------------------
SUMMARY: The Department of Labor (DOL), as part of its continuing
effort to reduce paperwork and respondent burden, conducts a
preclearance consultation program to provide the general public and
Federal agencies with an opportunity to comment on proposed and/or
continuing collections of information in accordance with the Paperwork
Reduction Act (PRA) of 1995 (PRA95) [44 U.S.C. 3506(c)(2)(A)]. This
program helps to ensure that requested data can be provided in the
desired format, reporting burden (time and financial resources) is
minimized, collection instruments are clearly understood, and the
impact of collection requirements on respondents is properly assessed.
Currently, the Department of Labor is soliciting comments
concerning the collection of data for a study of customer satisfaction
with five Office of Disability Employment Policy (ODEP) Technical
Assistance (TA) Centers. A copy of the proposed Information Request
(ICR) can be obtained by contacting the office listed in the addressee
section of this notice.
DATES: Written comments must be submitted to the office listed in the
addresses section below on or before August 14, 2017.
ADDRESSES: You may submit comments by either one of the following
methods: Email: ChiefEvaluationOffice@dol.gov; Mail or Courier: Cherise
Hunter, Chief Evaluation Office, U.S. Department of Labor, Room S-1303,
200 Constitution Avenue NW., Washington, DC 20210.
Instructions: Please submit one copy of your comments by only one
method. All submissions received must include the agency name and OMB
Control Number identified above for this information collection.
Because we continue to experience delays in receiving mail in the
Washington, DC area, commenters are strongly encouraged to transmit
their comments electronically via email or to submit them by mail
early. Comments, including any personal information provided, become a
matter of public record. They will also be summarized and/or included
in the request for OMB approval of the information collection request.
FOR FURTHER INFORMATION CONTACT: Cherise Hunter by email at
ChiefEvaluationOffice@dol.gov.
SUPPLEMENTARY INFORMATION:
I. Background. The Chief Evaluation Office (CEO) of the U.S.
Department of Labor in partnership with the Office of Disability
Employment Policy (ODEP) seeks to examine customer satisfaction with
ODEP TA Centers. ODEP established five TA Centers to serve a diverse
set of purposes, functions, and
[[Page 27081]]
customers. Operating with grants funded by ODEP, these Centers assist
employers, federal agencies, state governments, non-profits,
individuals with disabilities, and others with technical assistance and
policy development concerning the integration of people with
disabilities into employment. The overarching goals of the study are to
determine the extent to which customers are satisfied with the TA
provided by the Centers and to document the processes and methods used
by the TA Centers to encourage the adoption and implementation of
ODEP's policies and practices by targeted and untargeted customers.
This study will answer research questions regarding how the TA Centers
operate, the quality and utility of the services they provide, and the
degree to which Center programs and services have led to the adoption
and implementation of ODEP-recommended policies and practices, as
perceived by customers. This Federal Register Notice provides the
opportunity to comment on the four proposed data collection instruments
that will be used in the study:
* The Pulse Survey. Customers with an available email address will
receive an email invitation to complete a brief web survey
approximately 48 hours following contact with a TA Center. This
questionnaire will collect information on the customer's level of
satisfaction with Center staff, the usefulness of the information
obtained, their overall satisfaction with the interaction, and the
likelihood they would recommend the Center to others.
* The In-Depth Survey. Frequent customers and customers who have
ongoing relationships with the Centers will be contacted annually and
invited to complete a more in-depth web survey to assess their overall
satisfaction with the Centers. In addition to assessing satisfaction
with Center staff, the Centers overall, and the utility of information
obtained, the In-Depth Survey will delve into the utility of network
and collaborative activities, the extent to which the TA was applied or
implemented, and whether or not the customer adopted new policies or
practices.
* Qualitative Interviews with Customers. Qualitative interviews
will be conducted annually with a small sample of three types of
customers--employers, government agencies, and community-based
organizations--to assess the utility and implementation of TA and
policy dissemination within specific settings of different
organizations.
* Qualitative Interviews with Center Staff. Annual qualitative
interviews with Center staff will collect information on their
perspective on adoption and implementation of ODEP-recommended policies
and practices.
II. Desired Focus of Comments. Currently, the Department of Labor
is soliciting comments concerning the above data collection for a study
of customer satisfaction with the five ODEP TA Centers. DOL is
particularly interested in comments that:
Evaluate whether the proposed collection of information is
necessary for the proper performance of the functions of the agency,
including whether the information will have practical utility;
Evaluate the accuracy of the agency's estimate of the
burden of the proposed collection of information, including the
validity of the methodology and assumptions used;
Enhance the quality, utility, and clarity of the
information to be collected; and
Minimize the burden of the collection of information on
those who are to respond, including through the use of appropriate
automated, electronic, mechanical, or other technological collection
techniques or other forms of information technology, e.g., permitting
electronic submissions of responses.
III. Current Actions. At this time, the Department of Labor is
requesting clearance for data collection to assess customer
satisfaction with five ODEP TA Centers via surveys with Center
customers and qualitative interviews with Center customers and staff.
Type of Review: New information collection request.
OMB Control Number: XXXX-0NEW.
Estimated Total Burden Hours
----------------------------------------------------------------------------------------------------------------
Number of Average burden
Data collection activity Total number responses per Total annual hours per Total annual
of respondents respondent responses response burden hours
----------------------------------------------------------------------------------------------------------------
Pulse Survey.................... 33,900 1 11,300 .083 937.90
In-Depth Survey................. 9,855 1 3,285 .250 821.25
Qualitative Interviews with 72 1 24 1.000 24.00
Customers......................
Qualitative Interviews with 30 1 10 1.000 10.00
Center staff...................
-------------------------------------------------------------------------------
Total....................... 43,857 .............. 14,619 .............. 1793.15
----------------------------------------------------------------------------------------------------------------
Affected Public: Customers and staff of the five ODEP TA Centers:
The Employer Resource Network (EARN); the National Collaborative on
Workforce and Disability for Youth (NCWD/Y); the Job Accommodation
Network (JAN); the Partnership on Employment and Accessible Technology
(PEAT); and the National Center on Leadership for the Employment and
Economic Advancement of People with Disabilities (LEAD).
Form(s): Pulse Survey, In-Depth Survey, Qualitative Interview
Discussion Guides.
Total Respondents: 43,857.
Annual Frequency: One time.
Comments submitted in response to this request will be summarized
and/or included in the request for Office of Management and Budget
approval of the information collection request; they will also become a
matter of public record.
Dated: June 7, 2017.
Molly Irwin,
Chief Evaluation Officer, U.S. Department of Labor.
[FR Doc. 2017-12232 Filed 6-12-17; 8:45 am]
BILLING CODE 4510-HX-P
