Information Collection Being Reviewed by the Federal Communications Commission Under Delegated Authority, 11434-11436 [2015-04339]
Download as PDF
11434
Federal Register / Vol. 80, No. 41 / Tuesday, March 3, 2015 / Notices
please contact FERC Online Support at
FERCOnlineSupport@ferc.gov, (866)
208–3676 (toll free), or (202) 502–8659
(TTY). In lieu of electronic filing, please
send a paper copy to: Secretary, Federal
Energy Regulatory Commission, 888
First Street NE., Washington, DC 20426.
The first page of any filing should
include docket number P–14650–000.
More information about this project,
including a copy of the application, can
be viewed or printed on the ‘‘eLibrary’’
link of Commission’s Web site at
https://www.ferc.gov/docs-filing/
elibrary.asp. Enter the docket number
(P–14650) in the docket number field to
access the document. For assistance,
contact FERC Online Support.
888 First Street NE., Washington, DC
20426.
This filing is accessible on-line at
https://www.ferc.gov, using the
‘‘eLibrary’’ link and is available for
review in the Commission’s Public
Reference Room in Washington, DC.
There is an ‘‘eSubscription’’ link on the
Web site that enables subscribers to
receive email notification when a
document is added to a subscribed
docket(s). For assistance with any FERC
Online service, please email
FERCOnlineSupport@ferc.gov, or call
(866) 208–3676 (toll free). For TTY, call
(202) 502–8659.
Comment Date: 5:00 p.m. Eastern time
on February 27, 2015.
Dated: February 25, 2015.
Nathaniel J. Davis, Sr.,
Deputy Secretary.
Dated: February 25, 2015.
Nathaniel J. Davis, Sr.,
Deputy Secretary.
[FR Doc. 2015–04371 Filed 3–2–15; 8:45 am]
[FR Doc. 2015–04372 Filed 3–2–15; 8:45 am]
BILLING CODE 6717–01–P
BILLING CODE 6717–01–P
DEPARTMENT OF ENERGY
FEDERAL COMMUNICATIONS
COMMISSION
Federal Energy Regulatory
Commission
[OMB 3060–1150]
[Docket No. OR15–16–000]
mstockstill on DSK4VPTVN1PROD with NOTICES
Enable Bakken Crude Services, LLC;
Notice of Request for Waiver
Take notice that on February 13, 2015,
Enable Bakken Crude Services, LLC
requested waiver of the verified
statement requirements under 18 CFR
342.4(c), consistent with the declaratory
order authorization granted in Docket
No. OR14–24–000.1
Any person desiring to intervene or to
protest this filing must file in
accordance with Rules 211 and 214 of
the Commission’s Rules of Practice and
Procedure (18 CFR 385.211, 385.214).
Protests will be considered by the
Commission in determining the
appropriate action to be taken, but will
not serve to make protestants parties to
the proceeding. Any person wishing to
become a party must file a notice of
intervention or motion to intervene, as
appropriate. Such notices, motions, or
protests must be filed on or before the
comment date. Anyone filing a motion
to intervene or protest must serve a copy
of that document on the Petitioner.
The Commission encourages
electronic submission of protests and
interventions in lieu of paper using the
‘‘eFiling’’ link at https://www.ferc.gov.
Persons unable to file electronically
should submit an original and 5 copies
of the protest or intervention to the
Federal Energy Regulatory Commission,
1 Enable Bakken Crude Services, LLC, 148 FERC
¶ 61,048 (2014).
VerDate Sep<11>2014
19:24 Mar 02, 2015
Jkt 235001
Information Collection Being Reviewed
by the Federal Communications
Commission Under Delegated
Authority
Federal Communications
Commission.
ACTION: Notice and request for
comments.
AGENCY:
As part of its continuing effort
to reduce paperwork burdens, and as
required by the Paperwork Reduction
Act (PRA) of 1995 (44 U.S.C. 3501–
3520), the Federal Communications
Commission (FCC or Commission)
invites the general public and other
Federal agencies to take this
opportunity to comment on the
following information collections.
Comments are requested concerning:
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
the accuracy of the Commission’s
burden estimate; ways to enhance the
quality, utility, and clarity of the
information collected; ways to minimize
the burden of the collection of
information on the respondents,
including the use of automated
collection techniques or other forms of
information technology; and ways to
further reduce the information
collection burden on small business
concerns with fewer than 25 employees.
The FCC may not conduct or sponsor a
SUMMARY:
PO 00000
Frm 00048
Fmt 4703
Sfmt 4703
collection of information unless it
displays a currently valid OMB control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
PRA that does not display a valid OMB
control number.
DATES: Written PRA comments should
be submitted on or before May 4, 2015.
If you anticipate that you will be
submitting comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the contact listed below as soon
as possible.
ADDRESSES: Direct all PRA comments to
Cathy Williams, FCC, via email to PRA@
fcc.gov and to Cathy.Williams@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For
additional information about the
information collection, contact Cathy
Williams at (202) 418–2918.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060–1150.
Title: Structure and Practices of the
Video Relay Service Program, Second
Report and Order and Order, CG Docket
No. 10–51.
Form Number: N/A.
Type of Review: Extension of a
currently approved collection.
Respondents: Business or other forprofit entities.
Number of Respondents and
Responses: 15 respondents; 91
responses.
Estimated Time per Response: .017
hours (1 minute) to 25 hours.
Frequency of Response: Annual, onetime and semi-annually reporting
requirements; Third party disclosure
requirement.
Obligation to Respond: Required to
obtain or retain benefits. The statutory
authority for the information collections
is found at section 225 of the Act, 47
U.S.C. 225. The law was enacted on July
26, 1990, as Title IV of the ADA, Public
Law 101–336, 104 Stat. 327, 366–69.
Total Annual Burden: 419 hours.
Total Annual Cost: None.
Nature and Extent of Confidentiality:
An assurance of confidentiality is not
offered because this information
collection does not require the
collection of personally identifiable
information (PII) from individuals.
Privacy Impact Assessment: No
impact(s).
Needs and Uses: On July 28, 2011, in
document FCC 11–118, the Commission
released a Second Report and Order and
Order, published at 76 FR 47469,
August 5, 2011, and at 76 FR 47476,
August 5, 2011, adopting final and
interim rules—designed to help prevent
fraud and abuse, and ensure quality
service, in the provision of Internet-
E:\FR\FM\03MRN1.SGM
03MRN1
mstockstill on DSK4VPTVN1PROD with NOTICES
Federal Register / Vol. 80, No. 41 / Tuesday, March 3, 2015 / Notices
based forms of Telecommunications
Relay Services (iTRS). The Second
Report and Order and Order amends the
Commission’s process for certifying
Internet-based Telecommunications
Relay Service (iTRS) providers as
eligible for payment from the Interstate
TRS Fund (Fund) for their provision of
iTRS, as proposed in the Commission’s
April 2011 Further Notice of Proposed
Rulemaking in the Video Relay Service
(VRS) reform proceeding, CG Docket No.
10–51, published at 76 FR 24437, May
2, 2011. The Commission adopted the
newly revised certification process to
ensure that iTRS providers receiving
certification are qualified to provide
iTRS in compliance with the
Commission’s rules, and to eliminate
waste, fraud and abuse through
improved oversight of such providers.
The Second Report and Order and
Order contains information collection
requirements with respect to the
following eight requirements, all of
which aims to ensure that providers are
qualified to provide iTRS and that the
services are provided in compliance
with the Commission’s rules with no or
minimal service interruption.
(A) Required Evidence for Submission
for Eligibility Certification. The Second
Report and Order and Order requires
that potential iTRS providers must
provide full and detailed information in
its application for certification that
show its ability to comply with the
Commission’s rules. The Second Report
and Order and Order requires that
applicants must provide a detailed
description of how the applicant will
meet all non-waived mandatory
minimum standards applicable to each
form of TRS offered, including
documentary and other evidence, and in
the case of VRS, such documentary and
other evidence shall demonstrate that
the applicant leases, licenses or has
acquired its own facilities and operates
such facilities associated with TRS call
centers and employees communications
assistants, on a full or part-time basis, to
staff such call centers at the date of the
application. Such evidence shall
include but not be limited to:
1. For VRS applicants operating five
or fewer call centers within the United
States, a copy of each deed or lease for
each call center operated by the
applicant within the United States;
2. For VRS applicants operating more
than five call centers within the United
States, a copy of each deed or lease for
a representative sampling (taking into
account size (by number of
communications assistants) and
location) of five call centers operated by
the applicant within the United States;
VerDate Sep<11>2014
19:24 Mar 02, 2015
Jkt 235001
3. For VRS applicants operating call
centers outside of the United States, a
copy of each deed or lease for each call
center operated by the Applicant
outside of the United States;
4. For all applicants, a list of
individuals or entities that hold at least
a 10 percent equity interest in the
applicant, have the power to vote 10
percent or more of the securities of the
applicant, or exercise de jure or de facto
control over the applicant, a description
of the applicant’s organizational
structure, and the names of its
executives, officers, members of its
board of directors, general partners (in
the case of a partnership), and managing
members (in the case of a limited
liability company);
5. For all applicants, a list of the
number of applicant’s full-time and
part-time employees involved in TRS
operations, including and divided by
the following positions: Executives and
officers; video phone installers (in the
case of VRS), communications
assistants, and persons involved in
marketing and sponsorship activities;
6. Where applicable, a description of
the call center infrastructure, and for all
core call center functions (automatic
call distribution, routing, call setup,
mapping, call features, billing for
compensation from the TRS fund, and
registration) a statement whether such
equipment is owned, leased or licensed
(and from whom if leased or licensed)
and proofs of purchase, leases or license
agreements, including a complete copy
of any lease or license agreement for
automatic call distribution;
7. For all applicants, copies of
employment agreements for all of the
provider’s employees directly involved
in TRS operations, executives and
communications assistants, and a list of
names of employees directly involved in
TRS operations, need not be submitted
with the application, but must be
retained by the applicant and submitted
to the Commission upon request; and
8. For all applicants, a list of all
sponsorship arrangements relating to
Internet-based TRS, including any
associated written agreements.
(B) Submission of Annual Report. The
Second Report and Order and Order
requires that providers submit annual
reports that include updates to the
information listed under Section A
above or certify that there are no
changes to the information listed under
Section A above.
(C) Requiring Providers To Seek Prior
Authorization of Voluntary Interruption
of Service. The Second Report and
Order and Order requires that a VRS
provider seeking to voluntarily interrupt
service for a period of 30 minutes or
PO 00000
Frm 00049
Fmt 4703
Sfmt 4703
11435
more in duration must first obtain
Commission authorization by
submitting a written request to the
Commission’s Consumer and
Governmental Affairs Bureau (CGB) at
least 60 days prior to any planned
service interruption, with detailed
information of:
(i) Its justification for such
interruption;
(ii) Its plan to notify customers about
the impending interruption; and
(iii) Its plans for resuming service, so
as to minimize the impact of such
disruption on consumers through a
smooth transition of temporary service
to another provider, and restoration of
its service at the completion of such
interruption.
(D) Reporting of Unforeseen Service
Interruptions. With respect to brief,
unforeseen service interruptions or in
the event of a VRS provider’s voluntary
service interruption of less than 30
minutes in duration, the Second Report
and Order and Order requires that the
affected provider submit a written
notification to CGB within two business
days of the commencement of the
service interruption, with an
explanation of when and how the
provider has restored service or the
provider’s plan to do so imminently. In
the event the provider has not restored
service at the time such report is filed,
the provider must submit a second
report within two business days of the
restoration of service with an
explanation of when and how the
provider has restored service.
(E) Applicant Certifying Under
Penalty of Perjury for Certification
Application. The chief executive officer
(CEO), chief financial officer (CFO), or
other senior executive of an applicant
for Internet-based TRS certification with
first hand knowledge of the accuracy
and completeness of the information
provided, when submitting an
application for certification for
eligibility to receive compensation from
the Intestate TRS Fund, must certify
under penalty of perjury that all
application information required under
the Commission’s rules and orders has
been provided and that all statements of
fact, as well as all documentation
contained in the application
submission, are true, accurate, and
complete.
(F) Certified Provider Certifying Under
Penalty of Perjury for Annual
Compliance Filings. The Second Report
and Order and Order requires the chief
executive officer (CEO), chief financial
officer (CFO), or other senior executive
of an Internet-based TRS provider with
first hand knowledge of the accuracy
and completeness of the information
E:\FR\FM\03MRN1.SGM
03MRN1
mstockstill on DSK4VPTVN1PROD with NOTICES
11436
Federal Register / Vol. 80, No. 41 / Tuesday, March 3, 2015 / Notices
provided, when submitting an annual
compliance report under paragraph (g)
of § 64.606 of the Commission’s rules,
must certify under penalty of perjury
that all information required under the
Commission’s rules and orders has been
provided and all statements of fact, as
well as all documentation contained in
the annual compliance report
submission, are true, accurate, and
complete.
(G) Notification of Service Cessation.
The Second Report and Order and
Order requires the applicant for
certification must give its customers at
least 30 days notice that it will no
longer provide service should the
Commission determine that the
applicant’s certification application
does not qualify for certification under
paragraph (a)(2) of § 64.606 of the
Commission’s rules.
(H) Notification on Web site. The
Second Report and Order and Order
requires the provider must provide
notification of temporary service
outages to consumers on an accessible
Web site, and the provider must ensure
that the information regarding service
status is updated on its Web site in a
timely manner.
On October 17, 2011, in document
FCC 11–155, the Commission released a
Memorandum Opinion and Order
(MO&O), published at 76 FR 67070,
October 31, 2011, addressing the
petition for reconsideration filed by
Sorenson Communications, Inc.
(Sorenson). Sorenson concurrently filed
a PRA comment challenging two aspects
of the information collection
requirements as being too burdensome.
The Commission modified two aspects
of information collection requirements
contained in the July 28, 2011 Second
Report and Order and Order to lessen
the burdens on applicants for VRS
certification and VRS providers to
provide certain documentation to the
Commission. In the MO&O, the
Commission revised the language in the
rules to require that providers that
operate five or more domestic call
centers only submit copies of proofs of
purchase, leases or license agreements
for technology and equipment used to
support their call center functions for
five of their call centers that constitute
a representative sample of their centers,
rather than requiring copies for all call
centers. Further, the Commission
clarifies that the rule requiring
submission of a list of all sponsorship
arrangements relating to iTRS only
requires that a certification applicant
include on the list associated written
agreements, and does not require the
applicant to provide copies of all
written agreements.
VerDate Sep<11>2014
19:24 Mar 02, 2015
Jkt 235001
Therefore, the information collection
requirements listed above in section (A)
6 and 8 were revised to read as follows:
6. A description of the technology and
equipment used to support their call
center functions—including, but not
limited to, automatic call distribution,
routing, call setup, mapping, call
features, billing for compensation from
the TRS Fund, and registration—and for
each core function of each call center for
which the applicant must provide a
copy of technology and equipment
proofs of purchase, leases or license
agreements in accordance with
paragraphs (a)–(d) listed below, a
statement whether such technology and
equipment is owned, leased or licensed
(and from whom if leased or licensed);
(a) For VRS providers operating five
or fewer call centers within the United
States, a copy of each proof of purchase,
lease or license agreement for all
technology and equipment used to
support their call center functions—for
each call center operated by the
applicant within the United States;
(b) For VRS providers operating more
than five call centers within the United
States, a copy of each proof of purchase,
lease or license agreement for
technology and equipment used to
support their call center functions for a
representative sampling (taking into
account size (by number of
communications assistants) and
location) of five call centers operated by
the applicant within the United States;
a copy of each proof of purchase, lease
or license agreement for technology and
equipment used to support their call
center functions for all call centers
operated by the applicant within the
United States must be retained by the
applicant for three years from the date
of the application, and submitted to the
Commission upon request;
(c) For VRS providers operating call
centers outside of the United States, a
copy of each proof of purchase, lease or
license agreement for all technology and
equipment used to support their call
center functions for each call center
operated by the applicant outside of the
United States; and
(d) A complete copy of each lease or
license agreement for automatic call
distribution.
8. For all applicants, a list of all
sponsorship arrangements relating to
Internet-based TRS, including on that
list a description of any associated
written agreements; copies of all such
arrangements and agreements must be
retained by the applicant for three years
from the date of the application, and
submitted to the Commission upon
request.
PO 00000
Frm 00050
Fmt 4703
Sfmt 4703
Federal Communications Commission.
Marlene H. Dortch,
Secretary. Office of the Secretary, Office of
the Managing Director.
[FR Doc. 2015–04339 Filed 3–2–15; 8:45 am]
BILLING CODE 6712–01–P
FEDERAL COMMUNICATIONS
COMMISSION
[OMB 3060–1174]
Information Collection Being Reviewed
by the Federal Communications
Commission
Federal Communications
Commission.
ACTION: Notice and request for
comments.
AGENCY:
As part of its continuing effort
to reduce paperwork burdens, and as
required by the Paperwork Reduction
Act (PRA) of 1995 (44 U.S.C. 3501–
3520), the Federal Communications
Commission (FCC or Commission)
invites the general public and other
Federal agencies to take this
opportunity to comment on the
following information collections.
Comments are requested concerning:
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
Commission, including whether the
information shall have practical utility;
the accuracy of the Commission’s
burden estimate; ways to enhance the
quality, utility, and clarity of the
information collected; ways to minimize
the burden of the collection of
information on the respondents,
including the use of automated
collection techniques or other forms of
information technology; and ways to
further reduce the information
collection burden on small business
concerns with fewer than 25 employees.
The FCC may not conduct or sponsor a
collection of information unless it
displays a currently valid OMB control
number. No person shall be subject to
any penalty for failing to comply with
a collection of information subject to the
PRA that does not display a valid OMB
control number.
DATES: Written PRA comments should
be submitted on or before May 4, 2015.
If you anticipate that you will be
submitting comments, but find it
difficult to do so within the period of
time allowed by this notice, you should
advise the contact listed below as soon
as possible.
ADDRESSES: Direct all PRA comments to
Cathy Williams, FCC, via email to PRA@
fcc.gov and to Cathy.Williams@fcc.gov.
SUMMARY:
E:\FR\FM\03MRN1.SGM
03MRN1
Agencies
[Federal Register Volume 80, Number 41 (Tuesday, March 3, 2015)]
[Notices]
[Pages 11434-11436]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2015-04339]
=======================================================================
-----------------------------------------------------------------------
FEDERAL COMMUNICATIONS COMMISSION
[OMB 3060-1150]
Information Collection Being Reviewed by the Federal
Communications Commission Under Delegated Authority
AGENCY: Federal Communications Commission.
ACTION: Notice and request for comments.
-----------------------------------------------------------------------
SUMMARY: As part of its continuing effort to reduce paperwork burdens,
and as required by the Paperwork Reduction Act (PRA) of 1995 (44 U.S.C.
3501-3520), the Federal Communications Commission (FCC or Commission)
invites the general public and other Federal agencies to take this
opportunity to comment on the following information collections.
Comments are requested concerning: whether the proposed collection of
information is necessary for the proper performance of the functions of
the Commission, including whether the information shall have practical
utility; the accuracy of the Commission's burden estimate; ways to
enhance the quality, utility, and clarity of the information collected;
ways to minimize the burden of the collection of information on the
respondents, including the use of automated collection techniques or
other forms of information technology; and ways to further reduce the
information collection burden on small business concerns with fewer
than 25 employees. The FCC may not conduct or sponsor a collection of
information unless it displays a currently valid OMB control number. No
person shall be subject to any penalty for failing to comply with a
collection of information subject to the PRA that does not display a
valid OMB control number.
DATES: Written PRA comments should be submitted on or before May 4,
2015. If you anticipate that you will be submitting comments, but find
it difficult to do so within the period of time allowed by this notice,
you should advise the contact listed below as soon as possible.
ADDRESSES: Direct all PRA comments to Cathy Williams, FCC, via email to
PRA@fcc.gov and to Cathy.Williams@fcc.gov.
FOR FURTHER INFORMATION CONTACT: For additional information about the
information collection, contact Cathy Williams at (202) 418-2918.
SUPPLEMENTARY INFORMATION:
OMB Control Number: 3060-1150.
Title: Structure and Practices of the Video Relay Service Program,
Second Report and Order and Order, CG Docket No. 10-51.
Form Number: N/A.
Type of Review: Extension of a currently approved collection.
Respondents: Business or other for-profit entities.
Number of Respondents and Responses: 15 respondents; 91 responses.
Estimated Time per Response: .017 hours (1 minute) to 25 hours.
Frequency of Response: Annual, one-time and semi-annually reporting
requirements; Third party disclosure requirement.
Obligation to Respond: Required to obtain or retain benefits. The
statutory authority for the information collections is found at section
225 of the Act, 47 U.S.C. 225. The law was enacted on July 26, 1990, as
Title IV of the ADA, Public Law 101-336, 104 Stat. 327, 366-69.
Total Annual Burden: 419 hours.
Total Annual Cost: None.
Nature and Extent of Confidentiality: An assurance of
confidentiality is not offered because this information collection does
not require the collection of personally identifiable information (PII)
from individuals.
Privacy Impact Assessment: No impact(s).
Needs and Uses: On July 28, 2011, in document FCC 11-118, the
Commission released a Second Report and Order and Order, published at
76 FR 47469, August 5, 2011, and at 76 FR 47476, August 5, 2011,
adopting final and interim rules--designed to help prevent fraud and
abuse, and ensure quality service, in the provision of Internet-
[[Page 11435]]
based forms of Telecommunications Relay Services (iTRS). The Second
Report and Order and Order amends the Commission's process for
certifying Internet-based Telecommunications Relay Service (iTRS)
providers as eligible for payment from the Interstate TRS Fund (Fund)
for their provision of iTRS, as proposed in the Commission's April 2011
Further Notice of Proposed Rulemaking in the Video Relay Service (VRS)
reform proceeding, CG Docket No. 10-51, published at 76 FR 24437, May
2, 2011. The Commission adopted the newly revised certification process
to ensure that iTRS providers receiving certification are qualified to
provide iTRS in compliance with the Commission's rules, and to
eliminate waste, fraud and abuse through improved oversight of such
providers. The Second Report and Order and Order contains information
collection requirements with respect to the following eight
requirements, all of which aims to ensure that providers are qualified
to provide iTRS and that the services are provided in compliance with
the Commission's rules with no or minimal service interruption.
(A) Required Evidence for Submission for Eligibility Certification.
The Second Report and Order and Order requires that potential iTRS
providers must provide full and detailed information in its application
for certification that show its ability to comply with the Commission's
rules. The Second Report and Order and Order requires that applicants
must provide a detailed description of how the applicant will meet all
non-waived mandatory minimum standards applicable to each form of TRS
offered, including documentary and other evidence, and in the case of
VRS, such documentary and other evidence shall demonstrate that the
applicant leases, licenses or has acquired its own facilities and
operates such facilities associated with TRS call centers and employees
communications assistants, on a full or part-time basis, to staff such
call centers at the date of the application. Such evidence shall
include but not be limited to:
1. For VRS applicants operating five or fewer call centers within
the United States, a copy of each deed or lease for each call center
operated by the applicant within the United States;
2. For VRS applicants operating more than five call centers within
the United States, a copy of each deed or lease for a representative
sampling (taking into account size (by number of communications
assistants) and location) of five call centers operated by the
applicant within the United States;
3. For VRS applicants operating call centers outside of the United
States, a copy of each deed or lease for each call center operated by
the Applicant outside of the United States;
4. For all applicants, a list of individuals or entities that hold
at least a 10 percent equity interest in the applicant, have the power
to vote 10 percent or more of the securities of the applicant, or
exercise de jure or de facto control over the applicant, a description
of the applicant's organizational structure, and the names of its
executives, officers, members of its board of directors, general
partners (in the case of a partnership), and managing members (in the
case of a limited liability company);
5. For all applicants, a list of the number of applicant's full-
time and part-time employees involved in TRS operations, including and
divided by the following positions: Executives and officers; video
phone installers (in the case of VRS), communications assistants, and
persons involved in marketing and sponsorship activities;
6. Where applicable, a description of the call center
infrastructure, and for all core call center functions (automatic call
distribution, routing, call setup, mapping, call features, billing for
compensation from the TRS fund, and registration) a statement whether
such equipment is owned, leased or licensed (and from whom if leased or
licensed) and proofs of purchase, leases or license agreements,
including a complete copy of any lease or license agreement for
automatic call distribution;
7. For all applicants, copies of employment agreements for all of
the provider's employees directly involved in TRS operations,
executives and communications assistants, and a list of names of
employees directly involved in TRS operations, need not be submitted
with the application, but must be retained by the applicant and
submitted to the Commission upon request; and
8. For all applicants, a list of all sponsorship arrangements
relating to Internet-based TRS, including any associated written
agreements.
(B) Submission of Annual Report. The Second Report and Order and
Order requires that providers submit annual reports that include
updates to the information listed under Section A above or certify that
there are no changes to the information listed under Section A above.
(C) Requiring Providers To Seek Prior Authorization of Voluntary
Interruption of Service. The Second Report and Order and Order requires
that a VRS provider seeking to voluntarily interrupt service for a
period of 30 minutes or more in duration must first obtain Commission
authorization by submitting a written request to the Commission's
Consumer and Governmental Affairs Bureau (CGB) at least 60 days prior
to any planned service interruption, with detailed information of:
(i) Its justification for such interruption;
(ii) Its plan to notify customers about the impending interruption;
and
(iii) Its plans for resuming service, so as to minimize the impact
of such disruption on consumers through a smooth transition of
temporary service to another provider, and restoration of its service
at the completion of such interruption.
(D) Reporting of Unforeseen Service Interruptions. With respect to
brief, unforeseen service interruptions or in the event of a VRS
provider's voluntary service interruption of less than 30 minutes in
duration, the Second Report and Order and Order requires that the
affected provider submit a written notification to CGB within two
business days of the commencement of the service interruption, with an
explanation of when and how the provider has restored service or the
provider's plan to do so imminently. In the event the provider has not
restored service at the time such report is filed, the provider must
submit a second report within two business days of the restoration of
service with an explanation of when and how the provider has restored
service.
(E) Applicant Certifying Under Penalty of Perjury for Certification
Application. The chief executive officer (CEO), chief financial officer
(CFO), or other senior executive of an applicant for Internet-based TRS
certification with first hand knowledge of the accuracy and
completeness of the information provided, when submitting an
application for certification for eligibility to receive compensation
from the Intestate TRS Fund, must certify under penalty of perjury that
all application information required under the Commission's rules and
orders has been provided and that all statements of fact, as well as
all documentation contained in the application submission, are true,
accurate, and complete.
(F) Certified Provider Certifying Under Penalty of Perjury for
Annual Compliance Filings. The Second Report and Order and Order
requires the chief executive officer (CEO), chief financial officer
(CFO), or other senior executive of an Internet-based TRS provider with
first hand knowledge of the accuracy and completeness of the
information
[[Page 11436]]
provided, when submitting an annual compliance report under paragraph
(g) of Sec. 64.606 of the Commission's rules, must certify under
penalty of perjury that all information required under the Commission's
rules and orders has been provided and all statements of fact, as well
as all documentation contained in the annual compliance report
submission, are true, accurate, and complete.
(G) Notification of Service Cessation. The Second Report and Order
and Order requires the applicant for certification must give its
customers at least 30 days notice that it will no longer provide
service should the Commission determine that the applicant's
certification application does not qualify for certification under
paragraph (a)(2) of Sec. 64.606 of the Commission's rules.
(H) Notification on Web site. The Second Report and Order and Order
requires the provider must provide notification of temporary service
outages to consumers on an accessible Web site, and the provider must
ensure that the information regarding service status is updated on its
Web site in a timely manner.
On October 17, 2011, in document FCC 11-155, the Commission
released a Memorandum Opinion and Order (MO&O), published at 76 FR
67070, October 31, 2011, addressing the petition for reconsideration
filed by Sorenson Communications, Inc. (Sorenson). Sorenson
concurrently filed a PRA comment challenging two aspects of the
information collection requirements as being too burdensome. The
Commission modified two aspects of information collection requirements
contained in the July 28, 2011 Second Report and Order and Order to
lessen the burdens on applicants for VRS certification and VRS
providers to provide certain documentation to the Commission. In the
MO&O, the Commission revised the language in the rules to require that
providers that operate five or more domestic call centers only submit
copies of proofs of purchase, leases or license agreements for
technology and equipment used to support their call center functions
for five of their call centers that constitute a representative sample
of their centers, rather than requiring copies for all call centers.
Further, the Commission clarifies that the rule requiring submission of
a list of all sponsorship arrangements relating to iTRS only requires
that a certification applicant include on the list associated written
agreements, and does not require the applicant to provide copies of all
written agreements.
Therefore, the information collection requirements listed above in
section (A) 6 and 8 were revised to read as follows:
6. A description of the technology and equipment used to support
their call center functions--including, but not limited to, automatic
call distribution, routing, call setup, mapping, call features, billing
for compensation from the TRS Fund, and registration--and for each core
function of each call center for which the applicant must provide a
copy of technology and equipment proofs of purchase, leases or license
agreements in accordance with paragraphs (a)-(d) listed below, a
statement whether such technology and equipment is owned, leased or
licensed (and from whom if leased or licensed);
(a) For VRS providers operating five or fewer call centers within
the United States, a copy of each proof of purchase, lease or license
agreement for all technology and equipment used to support their call
center functions--for each call center operated by the applicant within
the United States;
(b) For VRS providers operating more than five call centers within
the United States, a copy of each proof of purchase, lease or license
agreement for technology and equipment used to support their call
center functions for a representative sampling (taking into account
size (by number of communications assistants) and location) of five
call centers operated by the applicant within the United States; a copy
of each proof of purchase, lease or license agreement for technology
and equipment used to support their call center functions for all call
centers operated by the applicant within the United States must be
retained by the applicant for three years from the date of the
application, and submitted to the Commission upon request;
(c) For VRS providers operating call centers outside of the United
States, a copy of each proof of purchase, lease or license agreement
for all technology and equipment used to support their call center
functions for each call center operated by the applicant outside of the
United States; and
(d) A complete copy of each lease or license agreement for
automatic call distribution.
8. For all applicants, a list of all sponsorship arrangements
relating to Internet-based TRS, including on that list a description of
any associated written agreements; copies of all such arrangements and
agreements must be retained by the applicant for three years from the
date of the application, and submitted to the Commission upon request.
Federal Communications Commission.
Marlene H. Dortch,
Secretary. Office of the Secretary, Office of the Managing Director.
[FR Doc. 2015-04339 Filed 3-2-15; 8:45 am]
BILLING CODE 6712-01-P