Privacy Act of 1974; System of Records, 11531-11533 [2015-04315]
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Federal Register / Vol. 80, No. 41 / Tuesday, March 3, 2015 / Notices
DEERS, other Federal agencies, VA
Regional Offices, Veterans Benefits
Administration (VBA) automated record
systems, and VA Medical Centers.
[FR Doc. 2015–04312 Filed 3–2–15; 8:45 am]
BILLING CODE 8320–01–P
DEPARTMENT OF VETERANS
AFFAIRS
Privacy Act of 1974; System of
Records
AGENCY:
Department of Veterans Affairs
(VA).
Notice of amendment of system
of records.
ACTION:
As required by the Privacy
Act of 1974, 5 U.S.C. 552a(e), notice is
hereby given that the Department of
Veterans Affairs (VA) is amending the
system of records currently entitled
‘‘Customer Relationship Management
System (CRMS)–VA’’ (155VA16) as set
forth in the Federal Register 77 FR
72123. VA is amending the system by
revising the System Number, System
Location, Categories of Individuals
Covered by the System, Categories of
Records in the System, Safeguards, and
System Managers and Address. VA is
republishing the system of records
notice in its entirety.
DATES: Comments on this amended
system of records must be received no
later than April 2, 2015. If no public
comment is received during the period
allowed for comment or unless
otherwise published in the Federal
Register by the VA, the new system of
records will become effective April 2,
2015.
SUMMARY:
Written comments
concerning the proposed amended
system of records may be submitted by:
mail or hand-delivery to Director,
Regulations Management (02REG),
Department of Veterans Affairs, 810
Vermont Avenue NW., Room 1068,
Washington, DC 20420; fax to (202)
273–9026; or email to https://
www.Regulations.gov. All comments
received will be available for public
inspection in the Office of Regulation
Policy and Management, Room 1063B,
between the hours of 8:00 a.m. and 4:30
p.m., Monday through Friday (except
holidays). Please call (202) 461–4902
(this is not a toll-free number) for an
appointment.
mstockstill on DSK4VPTVN1PROD with NOTICES
ADDRESSES:
FOR FURTHER INFORMATION CONTACT:
Veterans Health Administration (VHA)
Privacy Officer, Department of Veterans
Affairs, 810 Vermont Avenue NW.,
Washington, DC 20420; telephone (704)
245–2492.
VerDate Sep<11>2014
19:24 Mar 02, 2015
Jkt 235001
11531
The
System Number is changed from
155VA16 to 155VA10NB to reflect the
current organizational alignment.
The System Location and the System
Manager and Address sections are being
amended to reflect a name change from
Health Revenue Center to the Health
Resource Center (HRC).
The Categories of Individuals Covered
by the System is being amended to
include information concerning secure
messaging and web chat.
The Categories of Records in the
System is being amended to include
health care appointment request and
general administrative pharmacy
inquires.
Safeguards, number one, is being
amended to state that all entrance doors
to the HRC Topeka, KS and Waco, TX
locations require an electronic pass card
to gain entry. Number four is being
amended to replace the Statement of
Commitment and Understanding with
the Rules of Behavior.
The Report of Intent to Amend a
System of Records Notice and an
advance copy of the system notice have
been sent to the appropriate
Congressional committees and to the
Director of the Office of Management
and Budget (OMB) as required by 5
U.S.C. 552a(r) (Privacy Act) and
guidelines issued by OMB (65 FR
77677), December 12, 2000.
CATEGORIES OF INDIVIDUALS COVERED BY THE
SYSTEM:
Signing Authority: The Secretary of
Veterans Affairs, or designee, approved
this document and authorized the
undersigned to sign and submit the
document to the Office of the Federal
Register for publication electronically as
an official document of the Department
of Veterans Affairs. Jose D. Riojas, Chief
of Staff, approved this document on
February 10, 2015, for publication.
ROUTINE USES OF RECORDS MAINTAINED IN THE
SYSTEM, INCLUDING CATEGORIES OF USERS AND
THE PURPOSES OF SUCH USES:
SUPPLEMENTARY INFORMATION:
Dated: February 25, 2015.
Jeffrey M. Martin,
Program Manager, Regulation Policy and
Management, Office of the General Counsel,
Department of Veterans Affairs.
155VA10NB
SYSTEM NAME:
Customer Relationship Management
System (CRMS)—VA
SYSTEM LOCATION:
Records and magnetic media are
maintained at the Health Resource
Center (HRC), Topeka, Kansas facility or
at another OI&T approved location.
Magnetic media are also stored at an
OI&T approved location for contingency
back-up purposes.
PO 00000
Frm 00145
Fmt 4703
Sfmt 4703
The records include information
concerning telephone, secure messaging
and web chat inquiries from Veterans,
Veteran’s family members, members of
the general public, VA customers, and
VA employees.
CATEGORIES OF RECORDS IN THE SYSTEM:
The records may include information
related to:
1. Veteran health benefits eligibility
and health care appointment request;
2. Veteran medical claims processing
and payments;
3. Co-payments charged for medical
care and prescriptions;
4. General administrative pharmacy
inquiries;
5. General human resources
management; e.g., employee benefits,
recruitment/job applicants, etc.; and
6. Other information related to
Veterans, Veteran’s family members,
members of the general public, VA
customers, and VA employees.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Title 38, United States Code, sections
501(a), 1705, 1710, 1722, 1722(a), 1781
and Title 5, United States Code, section
552(a).
PURPOSE(S):
The records and information may be
used for historical reference, quality
assurance, training, and statistical
reporting.
To the extent that records contained
in the system include information
protected by 45 CFR parts 160 and 164,
i.e., individually identifiable health
information, and 38 U.S.C. 7332, i.e.,
medical treatment information related to
drug abuse, alcoholism or alcohol abuse,
sickle cell anemia or infection with the
human immunodeficiency virus, that
information cannot be disclosed under a
routine use unless there is also specific
statutory authority in 38 U.S.C. 7332
and regulatory authority in 45 CFR parts
160 and 164 permitting disclosure.
1. The record of an individual who is
covered by this system of records may
be disclosed to a Member of Congress,
or a staff person acting for the Member,
when the Member or staff person
requests the record on behalf of and at
the written request of the individual.
2. Disclosure may be made to National
Archives and Records Administration
(NARA) and the General Services
Administration (GSA) in records
management inspections conducted
under authority of Tile, Chapter 29, of
the Unites States Code (44 U.S.C.).
E:\FR\FM\03MRN1.SGM
03MRN1
mstockstill on DSK4VPTVN1PROD with NOTICES
11532
Federal Register / Vol. 80, No. 41 / Tuesday, March 3, 2015 / Notices
3. VA may disclose information in
this system of records to the Department
of Justice (DOJ), either on VA’s initiative
or in response to DOJ’s request for the
information, after either VA or DOJ
determines that such information is
relevant to DOJ’s representation of the
United States or any of its components
in legal proceedings before a court or
adjudicative body, provided that, in
each case, the agency also determines
prior to disclosure that release of the
records to the DOJ is a use of the
information contained in the records
that is compatible with the purpose for
which VA collected the records. VA, on
its own initiative, may disclose records
in this system of records in legal
proceedings before a court or
administrative body after determining
that the disclosure of the records to the
court or administrative body is a use of
the information contained in the records
that is compatible with the purpose for
which VA collected the records.
4. Disclosure of relevant information
may be made to individuals,
organizations, private or public
agencies, or other entities or individuals
with whom VA has a contract or
agreement or where there is a
subcontract to perform such services as
VA may deem practicable for the
purposes of laws administered by VA,
in order for the contractor or
subcontractor to perform the services of
the contract or agreement.
5. VA may disclose, on its own
initiative, any information in this
system, except the names and home
addresses of Veterans and their
dependents, that is relevant to a
suspected or reasonably imminent
violation of law, whether civil, criminal
or regulatory in nature and whether
arising by general or program statute or
by regulation, rule or order issued
pursuant thereto, to a Federal, State,
local, tribal, or foreign agency charged
with the responsibility of investigating
or prosecuting such violation, or
charged with enforcing or implementing
the statute, regulation, rule or order. VA
may also disclose on its own initiative
the names and addresses of Veterans
and their dependents to a Federal
agency charged with the responsibility
of investigating or prosecuting civil,
criminal or regulatory violations of law,
or charged with enforcing or
implementing the statute, regulation, or
order issued pursuant thereto.
6. Disclosure to other Federal agencies
may be made to assist such agencies in
preventing and detecting possible fraud
or abuse by individuals in their
operations and programs.
7. VA may, on its own initiative,
disclose any information or records to
VerDate Sep<11>2014
19:24 Mar 02, 2015
Jkt 235001
appropriate agencies, entities, and
persons when (1) VA suspects or has
confirmed that the integrity or
confidentiality of information in the
system of records has been
compromised; (2) the Department has
determined that as a result of the
suspected or confirmed compromise,
there is a risk of embarrassment or harm
to the reputations of the record subjects,
harm to economic or property interests,
identity theft or fraud, or harm to the
security, confidentiality, or integrity of
this system or other systems or
programs (whether maintained by the
Department or another agency or entity)
that rely upon the potentially
compromised information; and (3) the
disclosure is to agencies, entities, or
persons whom VA determines are
reasonably necessary to assist or carry
out the Department’s efforts to respond
to the suspected or confirmed
compromise and prevent, minimize, or
remedy such harm. This routine use
permits disclosures by the Department
to respond to a suspected or confirmed
data breach, including the conduct of
any risk analysis or provision of credit
protection services as provided in 38
U.S.C. 5724, as the terms are defined in
38 U.S.C. 5727.
8. Disclosure may be made to those
officers and employees of the agency
that maintains the record who have a
need for the record in the performance
of their duties.
9. To disclose the information listed
in 5 U.S.C. 7114(b)(4) to officials of
labor organizations recognized under 5
U.S.C. Chapter 71 when relevant and
necessary to their duties of exclusive
representation concerning personnel
policies, practices, and matters affecting
working conditions.
10. To disclose information to
officials of the Merit Systems Protection
Board (MSPB), or the Office of the
Special Counsel, when requested in
connection with appeals, special studies
of the civil service and other merit
systems, review of rules and regulations,
investigation of alleged or possible
prohibited personnel practices, and
such other functions, promulgated in 5
U.S.C. 1205 and 1206, or as may be
authorized by law.
11. To disclose information from this
system to the Equal Employment
Opportunity Commission (EEOC) when
requested in connection with
investigations of alleged or possible
discriminatory practices, examination of
Federal affirmative employment
programs, or other functions of the
Commission as authorized by law or
regulation.
12. To disclose to the Federal Labor
Relations Authority (FLRA), including
PO 00000
Frm 00146
Fmt 4703
Sfmt 4703
its General Counsel, information related
to the establishment of jurisdiction, the
investigation and resolution of
allegations of unfair labor practices, or
information in connection with the
resolution of exceptions to arbitration
awards when a question of material fact
is raised; to disclose information in
matters properly before the Federal
Services Impasses Panel, and to
investigate representation petitions and
conduct or supervise representation
elections.
POLICIES AND PRACTICES FOR STORING,
RETRIEVING, ACCESSING, RETAINING, AND
DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
Records are stored on electronic
media in a VA OI&T approved location.
RETRIEVABILITY:
Records are retrieved by name, social
security number or other assigned
identifiers of the individuals on whom
they are maintained.
SAFEGUARDS:
1. All entrance doors to the HRC
Topeka, KS and Waco, TX locations
require an electronic pass card to gain
entry. Hours of entry to the facility are
controlled based on position held and
special needs. Visitors to the HRC are
required to sign-in at a specified
location and are escorted the entire time
they are in the building or they are
issued a temporary visitors badge. At
the end of the visit, visitors are required
to turn in their badge. The building is
equipped with an intrusion alarm
system which is activated when any of
the doors are forced open or held ajar
for a specified length of time. During
business hours, the security system is
monitored by the VA police and HRC
staff. After business hours, the security
system is monitored by the VA
telephone operator(s) and VA police.
The VA police conduct visual security
checks of the outside perimeter of the
building.
2. Access to the building is generally
restricted to HRC staff and VA police,
specified custodial personnel,
engineering personnel, and canteen
service personnel.
3. Access to computer rooms is
restricted to authorized VA OI&T
personnel and requires entry of a
personal identification number (PIN)
with the pass card swipe. PIN’s must be
changed periodically. All other persons
gaining access to computer rooms are
escorted. Information stored in the
computer may be accessed by
authorized VA employees at remote
locations including the Health
Eligibility Center in Atlanta, GA; Health
E:\FR\FM\03MRN1.SGM
03MRN1
Federal Register / Vol. 80, No. 41 / Tuesday, March 3, 2015 / Notices
Administration Center in Denver, CO;
Consolidated Patient Accounting Center
in Ashville, NC; and VA health care
facilities.
4. All HRC employees receive
information security and privacy
awareness training and sign the Rules of
Behavior; training is provided to all
employees on an annual basis. The HRC
Information Security Officer performs
an annual information security audit
and periodic reviews to ensure security
of the system.
5. For contingency purposes, database
backups on magnetic media are stored
off-site at an approve VA OI&T location.
RETENTION AND DISPOSAL:
mstockstill on DSK4VPTVN1PROD with NOTICES
Electronic Service Records are purged
when they are no longer needed for
current operation. Records are
maintained and disposed of in
accordance with records disposition
VerDate Sep<11>2014
20:06 Mar 02, 2015
Jkt 235001
authority approved by the Archivist of
the United States, National Archives
and Records Administration, and
published in the VHA Records Control
Schedule 10–1.
SYSTEM MANAGER(S) AND ADDRESS:
Official responsible for policies and
procedures: Chief Business Officer
(10NB), VA Central Office, 1722 I St.
NW., Washington, DC 20420. Official
maintaining the system: Director, Health
Resource Center, 3401 SW 21st Street
Bldg. 9, Topeka, Kansas 66604.
Individuals who wish to determine
whether this system of records contains
information about them should contact
the VA facility location at which they
are or were employed or made or have
contact. Inquiries should include the
person’s full name, social security
Frm 00147
Fmt 4703
Sfmt 9990
number, dates of employment, date(s) of
contact, and return address.
RECORD ACCESS PROCEDURE:
Individuals seeking information
regarding access to and contesting of
records in this system may write, call or
visit the VA facility location where they
are or were employed or made contact.
CONTESTING RECORD PROCEDURES:
(See Record Access Procedures
above.)
RECORD SOURCE CATEGORIES:
NOTIFICATION PROCEDURE:
PO 00000
11533
Information in this system of records
is provided by Veterans, Veteran’s
family members, members of the general
public, VA customers, and VA
employees.
[FR Doc. 2015–04315 Filed 3–2–15; 8:45 am]
BILLING CODE 8320–01–P
E:\FR\FM\03MRN1.SGM
03MRN1
Agencies
[Federal Register Volume 80, Number 41 (Tuesday, March 3, 2015)]
[Notices]
[Pages 11531-11533]
From the Federal Register Online via the Government Printing Office [www.gpo.gov]
[FR Doc No: 2015-04315]
-----------------------------------------------------------------------
DEPARTMENT OF VETERANS AFFAIRS
Privacy Act of 1974; System of Records
AGENCY: Department of Veterans Affairs (VA).
ACTION: Notice of amendment of system of records.
-----------------------------------------------------------------------
SUMMARY: As required by the Privacy Act of 1974, 5 U.S.C. 552a(e),
notice is hereby given that the Department of Veterans Affairs (VA) is
amending the system of records currently entitled ``Customer
Relationship Management System (CRMS)-VA'' (155VA16) as set forth in
the Federal Register 77 FR 72123. VA is amending the system by revising
the System Number, System Location, Categories of Individuals Covered
by the System, Categories of Records in the System, Safeguards, and
System Managers and Address. VA is republishing the system of records
notice in its entirety.
DATES: Comments on this amended system of records must be received no
later than April 2, 2015. If no public comment is received during the
period allowed for comment or unless otherwise published in the Federal
Register by the VA, the new system of records will become effective
April 2, 2015.
ADDRESSES: Written comments concerning the proposed amended system of
records may be submitted by: mail or hand-delivery to Director,
Regulations Management (02REG), Department of Veterans Affairs, 810
Vermont Avenue NW., Room 1068, Washington, DC 20420; fax to (202) 273-
9026; or email to https://www.Regulations.gov. All comments received
will be available for public inspection in the Office of Regulation
Policy and Management, Room 1063B, between the hours of 8:00 a.m. and
4:30 p.m., Monday through Friday (except holidays). Please call (202)
461-4902 (this is not a toll-free number) for an appointment.
FOR FURTHER INFORMATION CONTACT: Veterans Health Administration (VHA)
Privacy Officer, Department of Veterans Affairs, 810 Vermont Avenue
NW., Washington, DC 20420; telephone (704) 245-2492.
SUPPLEMENTARY INFORMATION: The System Number is changed from 155VA16 to
155VA10NB to reflect the current organizational alignment.
The System Location and the System Manager and Address sections are
being amended to reflect a name change from Health Revenue Center to
the Health Resource Center (HRC).
The Categories of Individuals Covered by the System is being
amended to include information concerning secure messaging and web
chat.
The Categories of Records in the System is being amended to include
health care appointment request and general administrative pharmacy
inquires.
Safeguards, number one, is being amended to state that all entrance
doors to the HRC Topeka, KS and Waco, TX locations require an
electronic pass card to gain entry. Number four is being amended to
replace the Statement of Commitment and Understanding with the Rules of
Behavior.
The Report of Intent to Amend a System of Records Notice and an
advance copy of the system notice have been sent to the appropriate
Congressional committees and to the Director of the Office of
Management and Budget (OMB) as required by 5 U.S.C. 552a(r) (Privacy
Act) and guidelines issued by OMB (65 FR 77677), December 12, 2000.
Signing Authority: The Secretary of Veterans Affairs, or designee,
approved this document and authorized the undersigned to sign and
submit the document to the Office of the Federal Register for
publication electronically as an official document of the Department of
Veterans Affairs. Jose D. Riojas, Chief of Staff, approved this
document on February 10, 2015, for publication.
Dated: February 25, 2015.
Jeffrey M. Martin,
Program Manager, Regulation Policy and Management, Office of the
General Counsel, Department of Veterans Affairs.
155VA10NB
SYSTEM NAME:
Customer Relationship Management System (CRMS)--VA
SYSTEM LOCATION:
Records and magnetic media are maintained at the Health Resource
Center (HRC), Topeka, Kansas facility or at another OI&T approved
location. Magnetic media are also stored at an OI&T approved location
for contingency back-up purposes.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:
The records include information concerning telephone, secure
messaging and web chat inquiries from Veterans, Veteran's family
members, members of the general public, VA customers, and VA employees.
CATEGORIES OF RECORDS IN THE SYSTEM:
The records may include information related to:
1. Veteran health benefits eligibility and health care appointment
request;
2. Veteran medical claims processing and payments;
3. Co-payments charged for medical care and prescriptions;
4. General administrative pharmacy inquiries;
5. General human resources management; e.g., employee benefits,
recruitment/job applicants, etc.; and
6. Other information related to Veterans, Veteran's family members,
members of the general public, VA customers, and VA employees.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
Title 38, United States Code, sections 501(a), 1705, 1710, 1722,
1722(a), 1781 and Title 5, United States Code, section 552(a).
PURPOSE(S):
The records and information may be used for historical reference,
quality assurance, training, and statistical reporting.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES
OF USERS AND THE PURPOSES OF SUCH USES:
To the extent that records contained in the system include
information protected by 45 CFR parts 160 and 164, i.e., individually
identifiable health information, and 38 U.S.C. 7332, i.e., medical
treatment information related to drug abuse, alcoholism or alcohol
abuse, sickle cell anemia or infection with the human immunodeficiency
virus, that information cannot be disclosed under a routine use unless
there is also specific statutory authority in 38 U.S.C. 7332 and
regulatory authority in 45 CFR parts 160 and 164 permitting disclosure.
1. The record of an individual who is covered by this system of
records may be disclosed to a Member of Congress, or a staff person
acting for the Member, when the Member or staff person requests the
record on behalf of and at the written request of the individual.
2. Disclosure may be made to National Archives and Records
Administration (NARA) and the General Services Administration (GSA) in
records management inspections conducted under authority of Tile,
Chapter 29, of the Unites States Code (44 U.S.C.).
[[Page 11532]]
3. VA may disclose information in this system of records to the
Department of Justice (DOJ), either on VA's initiative or in response
to DOJ's request for the information, after either VA or DOJ determines
that such information is relevant to DOJ's representation of the United
States or any of its components in legal proceedings before a court or
adjudicative body, provided that, in each case, the agency also
determines prior to disclosure that release of the records to the DOJ
is a use of the information contained in the records that is compatible
with the purpose for which VA collected the records. VA, on its own
initiative, may disclose records in this system of records in legal
proceedings before a court or administrative body after determining
that the disclosure of the records to the court or administrative body
is a use of the information contained in the records that is compatible
with the purpose for which VA collected the records.
4. Disclosure of relevant information may be made to individuals,
organizations, private or public agencies, or other entities or
individuals with whom VA has a contract or agreement or where there is
a subcontract to perform such services as VA may deem practicable for
the purposes of laws administered by VA, in order for the contractor or
subcontractor to perform the services of the contract or agreement.
5. VA may disclose, on its own initiative, any information in this
system, except the names and home addresses of Veterans and their
dependents, that is relevant to a suspected or reasonably imminent
violation of law, whether civil, criminal or regulatory in nature and
whether arising by general or program statute or by regulation, rule or
order issued pursuant thereto, to a Federal, State, local, tribal, or
foreign agency charged with the responsibility of investigating or
prosecuting such violation, or charged with enforcing or implementing
the statute, regulation, rule or order. VA may also disclose on its own
initiative the names and addresses of Veterans and their dependents to
a Federal agency charged with the responsibility of investigating or
prosecuting civil, criminal or regulatory violations of law, or charged
with enforcing or implementing the statute, regulation, or order issued
pursuant thereto.
6. Disclosure to other Federal agencies may be made to assist such
agencies in preventing and detecting possible fraud or abuse by
individuals in their operations and programs.
7. VA may, on its own initiative, disclose any information or
records to appropriate agencies, entities, and persons when (1) VA
suspects or has confirmed that the integrity or confidentiality of
information in the system of records has been compromised; (2) the
Department has determined that as a result of the suspected or
confirmed compromise, there is a risk of embarrassment or harm to the
reputations of the record subjects, harm to economic or property
interests, identity theft or fraud, or harm to the security,
confidentiality, or integrity of this system or other systems or
programs (whether maintained by the Department or another agency or
entity) that rely upon the potentially compromised information; and (3)
the disclosure is to agencies, entities, or persons whom VA determines
are reasonably necessary to assist or carry out the Department's
efforts to respond to the suspected or confirmed compromise and
prevent, minimize, or remedy such harm. This routine use permits
disclosures by the Department to respond to a suspected or confirmed
data breach, including the conduct of any risk analysis or provision of
credit protection services as provided in 38 U.S.C. 5724, as the terms
are defined in 38 U.S.C. 5727.
8. Disclosure may be made to those officers and employees of the
agency that maintains the record who have a need for the record in the
performance of their duties.
9. To disclose the information listed in 5 U.S.C. 7114(b)(4) to
officials of labor organizations recognized under 5 U.S.C. Chapter 71
when relevant and necessary to their duties of exclusive representation
concerning personnel policies, practices, and matters affecting working
conditions.
10. To disclose information to officials of the Merit Systems
Protection Board (MSPB), or the Office of the Special Counsel, when
requested in connection with appeals, special studies of the civil
service and other merit systems, review of rules and regulations,
investigation of alleged or possible prohibited personnel practices,
and such other functions, promulgated in 5 U.S.C. 1205 and 1206, or as
may be authorized by law.
11. To disclose information from this system to the Equal
Employment Opportunity Commission (EEOC) when requested in connection
with investigations of alleged or possible discriminatory practices,
examination of Federal affirmative employment programs, or other
functions of the Commission as authorized by law or regulation.
12. To disclose to the Federal Labor Relations Authority (FLRA),
including its General Counsel, information related to the establishment
of jurisdiction, the investigation and resolution of allegations of
unfair labor practices, or information in connection with the
resolution of exceptions to arbitration awards when a question of
material fact is raised; to disclose information in matters properly
before the Federal Services Impasses Panel, and to investigate
representation petitions and conduct or supervise representation
elections.
POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING,
AND DISPOSING OF RECORDS IN THE SYSTEM:
STORAGE:
Records are stored on electronic media in a VA OI&T approved
location.
RETRIEVABILITY:
Records are retrieved by name, social security number or other
assigned identifiers of the individuals on whom they are maintained.
SAFEGUARDS:
1. All entrance doors to the HRC Topeka, KS and Waco, TX locations
require an electronic pass card to gain entry. Hours of entry to the
facility are controlled based on position held and special needs.
Visitors to the HRC are required to sign-in at a specified location and
are escorted the entire time they are in the building or they are
issued a temporary visitors badge. At the end of the visit, visitors
are required to turn in their badge. The building is equipped with an
intrusion alarm system which is activated when any of the doors are
forced open or held ajar for a specified length of time. During
business hours, the security system is monitored by the VA police and
HRC staff. After business hours, the security system is monitored by
the VA telephone operator(s) and VA police. The VA police conduct
visual security checks of the outside perimeter of the building.
2. Access to the building is generally restricted to HRC staff and
VA police, specified custodial personnel, engineering personnel, and
canteen service personnel.
3. Access to computer rooms is restricted to authorized VA OI&T
personnel and requires entry of a personal identification number (PIN)
with the pass card swipe. PIN's must be changed periodically. All other
persons gaining access to computer rooms are escorted. Information
stored in the computer may be accessed by authorized VA employees at
remote locations including the Health Eligibility Center in Atlanta,
GA; Health
[[Page 11533]]
Administration Center in Denver, CO; Consolidated Patient Accounting
Center in Ashville, NC; and VA health care facilities.
4. All HRC employees receive information security and privacy
awareness training and sign the Rules of Behavior; training is provided
to all employees on an annual basis. The HRC Information Security
Officer performs an annual information security audit and periodic
reviews to ensure security of the system.
5. For contingency purposes, database backups on magnetic media are
stored off-site at an approve VA OI&T location.
RETENTION AND DISPOSAL:
Electronic Service Records are purged when they are no longer
needed for current operation. Records are maintained and disposed of in
accordance with records disposition authority approved by the Archivist
of the United States, National Archives and Records Administration, and
published in the VHA Records Control Schedule 10-1.
SYSTEM MANAGER(S) AND ADDRESS:
Official responsible for policies and procedures: Chief Business
Officer (10NB), VA Central Office, 1722 I St. NW., Washington, DC
20420. Official maintaining the system: Director, Health Resource
Center, 3401 SW 21st Street Bldg. 9, Topeka, Kansas 66604.
NOTIFICATION PROCEDURE:
Individuals who wish to determine whether this system of records
contains information about them should contact the VA facility location
at which they are or were employed or made or have contact. Inquiries
should include the person's full name, social security number, dates of
employment, date(s) of contact, and return address.
RECORD ACCESS PROCEDURE:
Individuals seeking information regarding access to and contesting
of records in this system may write, call or visit the VA facility
location where they are or were employed or made contact.
CONTESTING RECORD PROCEDURES:
(See Record Access Procedures above.)
RECORD SOURCE CATEGORIES:
Information in this system of records is provided by Veterans,
Veteran's family members, members of the general public, VA customers,
and VA employees.
[FR Doc. 2015-04315 Filed 3-2-15; 8:45 am]
BILLING CODE 8320-01-P